Warehouse Team Lead

• Coordinate team members and implement procedures/systems to ensure the accurate picking of
• products on invoice.
• items picked by team members to ensure accuracy of items being dispatched to customers.
• Coordinate and participate in stock counts and warehouse sanitizing as required.
• Investigate, resolve, and provide explanations for stock variances.
• Coordinate the receiving, securing, and storage of products to prevent damages.
• Take ownership for warehouse related issues that arise and take any follow up actions required. Collaborate with internal stakeholders to plan and facilitate reliable and on-time delivery of products.
• Take the lead on internal relationships to ensure consistent, timely, and effective communication
• regarding the assigned processes.
• Ensure that the warehouse operates in accordance with all health, safety and environmental policies
• and procedures to ensure the safety and wellbeing of self, staff and visitors
• Assist in the execution of strategic plans for the department.
• Provide a motivating work environment to support the team and other departments where necessary.
• Ensure direct reports are knowledgeable of his/her JD and KPI.
• Ensure all relevant training is carried out in a timely manner and recorded by employee
• acknowledgements.
• Manage and direct team through sound personnel practices such as:
  • Relevant and effective inductions
  • Identifying and recommend training needs; assist in the training and development of staff
  • by recommending training courses and establishing training schedules with the HR team.
  • Lead teams including but not limited to training, coaching, planning, evaluating,
  • rewarding, disciplining and overseeing employee relations for the Department.
  • Coaching; foster a customer-centric work environment by developing and implementing
  • performance standards to enhance productivity for each employee.
  • Issuing and administering continuous training on Department SOPs
• Adhere to safety systems, policies, plans, and procedures to ensure a safe working environment;
• Report workplace hazards to responsible personnel
• Collaborate with responsible personnel to ensure your safety hazards that have been reported are
• resolved swiftly eliminate threats to mitigate against unsafe working conditions for you and team
• members.

QUALIFICATIONS (EDUCATION, EXPERIENCE & CERTIFICATIONS

• Two (2) or more years’ related experience
• Knowledge of warehousing and stock control methods and procedures
• Knowledge of warehouse operations, procedures, equipment and terminology
• Space utilization and inventory techniques
• Valid certificate in operating forklifts would be an asset
• Proven people management abilities
• Knowledge and understanding of quality systems, standards and process improvement techniques
• Knowledge of health and safety standards and compliance
• Strong IT systems knowledge
• Experience in delivering results in a team environment
• Knowledge of lean manufacturing techniques will be an asset