Warehouse Manager

The Warehouse Manager leads daily warehouse and delivery operations, managing staff and drivers to ensure safe, accurate receipt, picking, and dispatch of goods, overseeing vehicles and deliveries, and collaborating with Operations and Inventory teams.

Job Title: Warehouse Manager
Organization: Dwellings Group – Barbados
Location: All Warehouse Locations
Reports To: Operations Manager – Barbados

Job Summary
The Warehouse Manager is responsible for leading all day-to-day warehouse and delivery operations for Dwellings Barbados, ensuring the accurate receipt, staging, picking, and dispatch of goods for customer deliveries, store replenishment, and internal transfers. This hands-on leadership role manages a team of warehouse staff and drivers, ensuring safety, efficiency, and strict adherence to operational procedures. The role also oversees vehicle management, route planning, and on-time delivery execution, and works closely with the Operations Manager and Inventory Controller to ensure accurate fulfillment and smooth warehouse performance.

Key Responsibilities
          Warehouse Execution & Fulfillment

• Supervise daily warehouse operations including container offloading, live receiving, staging, picking, and truck loading.
• Enforce bin management and put-away protocols to ensure proper stock placement and layout efficiency.
• Monitor warehouse workflows to meet daily delivery and replenishment schedules.
• Ensure warehouse standards of cleanliness, visual order, safety, and security are consistently upheld.
• Manage and support warehouse staff, including receivers, loaders, and pickers, ensuring optimal productivity.

        Delivery & Routing Management

• Plan and coordinate daily delivery schedules and truck routing based on volume, geography, and efficiency.
• Supervise drivers and assistants, ensuring all orders are correctly loaded, scanned, and signed off.
• Monitor truck loading sequence, delivery manifests, and Proof of Delivery (POD) compliance.
• Conduct daily vehicle inspections, report and track maintenance issues, and ensure adherence to the preventative maintenance schedule.
• Investigate and report any delivery failures, damages, or exceptions, and support resolution where necessary.

         Inventory Coordination

• Conduct and sign off on all inbound receiving processes, verifying quantities against packing lists and internal transfer documentation.
• Ensure damaged or questionable goods are immediately quarantined and documented.
• Coordinate with the Inventory Controller to support cycle counts and blind counts as scheduled.
• Report any receiving or transfer discrepancies within required timelines.
• Maintain strong documentation and scanning discipline at all warehouse checkpoints.

       Staff Supervision & Safety

• Supervise all warehouse shift staff and provide hands-on direction during peak periods.
• Prepare daily task assignments and ensure proper shift coverage, including weekend and holiday operations.
• Enforce safety protocols related to lifting, forklift operation, PPE use, and equipment handling.
• Support onboarding, on-the-job training, and coaching of warehouse and driver team members.
• Escalate HR or disciplinary matters to the Operations Manager as needed.

Qualifications

• 5+ years of experience in warehouse operations, preferably in a retail or logistics setting.
• Experience managing delivery routing, vehicle fleets, and warehouse personnel.
• Proficiency with inventory handling procedures, barcode scanning, and warehouse management systems.
• Strong organizational, leadership, and team supervision skills.
• Ability to work under pressure in a fast-moving environment.
• Familiarity with ERP systems (e.g., Odoo) is a strong asset.
• Physically capable of lifting and moving large items and being mobile across the warehouse.
• Availability to work flexible hours including weekends and public holidays.