Warehouse Manager

The Warehouse Manager is responsible for the management of all activities within the warehouse; always providing our customers a quality and reliable service within a fast-paced environment.

Duties and Responsibilities:

• An excellent communicator with staff and key shareholders, e.g. Ministry of Health, Regional Health Authorities, to ensure services and supply reliability.

• Review requisitions, picking lists and issuing/receipt documents/Maintaining documentation and keeping accurate records of warehouse activities.

• To Maintain an inventory accuracy of no less than 98%.

• Actively Maintain & Supervise cycle counting for all inventory.

• Daily Tool Box Meetings held with staff.

• Orders received are dispatched within 24 hour i.e. 95% On Time In Full (OTIF).

• Receipts – All inventory received are on the system within 24 hours of receipt.

• First Expired First Out (FEFO) is maintained and adhere to.

• Ensure all quality stored items are actively stored within the approved storage requirements.

• Conduct daily/weekly/monthly physical inspections ensuring stock is stored, rotated and expired/or damaged stock is disposed effectively.

• Maintain liaison with customers and other related persons for performance feedback and to communicate information concerning stock issues/receipts and establishment of quotas and issuing schedules for commonly used items and to determine optimal inventory levels for the different stock.

• Budget Management control.

• Overseeing receiving, warehousing, and distribution operations.

• Implementing operational policies and procedures.

• Ensuring effective and safe use of warehouse equipment.

• Ensuring the safety of staff.

• Ensuring warehouse is OSHA Compliant.

• Motivating and disciplining staff.

• Maintaining documentation and keeping accurate records of warehouse activities.

• Physically inspects warehouse to ensure all quality & safety standards are followed.

• Perform any other related duties as necessary as assigned by the Head of Department.

Qualifications and Experience:

Minimum Requirements:

• Bachelor’s Degree in Supply Chain /Business management/ or any other related discipline.

• Diploma in Logistics/Supply Chain Management / Warehouse Management.

• Computer Literate.

• A minimum of three (3) years working experience with warehouse Inventory ERP computer Systems.

• A minimum of five (5) years experience in a managerial position in large warehouse operations.

• Any equivalent combination of qualifications and experience.

Special Skills and Knowledge:

• 3+ years of warehouse management experience

• Excellent understanding of warehouse management procedures.

• Proficient knowledge of inventory and inventory controls.

• Considerable knowledge of a wide variety and grades of pharmaceutical supplies.

• Outstanding communication skills, both written and verbal.

• Outstanding leadership, organizational, multitasking, and problem-solving skills.

            Strong people skills.

• Available to work extended hours.

• Proficient computer skills i.e. Microsoft Office, ERP Inventory / WMS Computer systems.

Performance Standards:

• Standards set in relation to the Department’s business plan, strategic objectives and budgets.

• NIPDEC’s policies and procedures.

• Established professional standards, industry best practice and statutory requirements.

• OTIF – 95%.

• Inventory Accuracy – No less than 98%.

• Receipts – 95% within 24hrs.

• OSHA Compliant.