Warehouse Attendant

Warehouse Attendants control the flow of stock through a warehouse, monitoring goods in and out, safely and efficiently moving and handling items and keeping stock records. The goal is to increase efficiency, profitability and customer satisfaction.

Job Summary

The Warehouse Attendant is responsible for performing a full range of warehouse functions including receiving, inspection, storage, inventory management, order picking, packing, staging, dispatching, and maintaining warehouse cleanliness and safety. This role plays a critical part in ensuring accurate stock levels, timely order fulfillment, and compliance with company and regulatory standards. The Warehouse Attendant must operate with a high level of accuracy, follow Standard Operating Procedures (SOPs), and support continuous improvement of warehouse processes

Essential Duties and Responsibility

1. Receiving & Inbound Goods

• Unload inbound shipments using appropriate equipment (e.g., pallet jack, forklift where certified).
• Inspect incoming goods for quantity, quality, damage, and accuracy against purchase orders/delivery notes.
• Report discrepancies or damages immediately to the Warehouse Supervisor.
• Complete receiving documentation and update the inventory system as required.
• Label, sort, and store items in their designated warehouse locations following FIFO.
• Ensure all received goods are safely and neatly staged and organized.
• Maintain cleanliness and organization of the receiving area.
• Open and offload bales, crates, and other containers.
• Record amounts of materials or items received or distributed.
• Load and Offload trucks.
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2. Picking, Packing & Order Preparation

• Accurately pick items according to pick lists, sales orders, or work orders.
• Verify product codes, quantities, and batch numbers before picking and packing.
• Pack goods securely to prevent damage during transit and affix correct labels.
• Stage completed orders in designated dispatch areas for final checks.
• Marking materials with identifying information.
• Weigh or count items for distribution within warehouse to ensure conformance to company standards.
• Arrange stocks and or parts in specified sequence for picking by other workers.
• Pick specific goods according to picking slips information.
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3. Dispatching & Outbound Goods

• Prepare and load outbound shipments based on delivery schedules and dispatch instructions.
• Verify outbound goods against delivery notes, invoices, or shipping manifests.
• Ensure all dispatch documentation is properly completed and submitted.
• Maintain cleanliness and organization of the dispatch area.
• Load and Offload trucks.
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4. Inventory Management

• Assist with cycle counts, stock takes, and inventory audits.
• Help maintain accurate stock levels through proper handling and documentation.
• Notify supervisors of low stock, fast-moving items, and any irregularities.

5. Warehouse Operations & Safety

• Maintain a clean, organized, and safe working environment.
• Follow all company safety policies and SOPs
• Operate warehouse equipment safely and report any malfunctions.
• Support continuous improvement initiatives to enhance warehouse efficiency.
• Any other related duties assigned by Management.

QUALIFICATIONS

• High school diploma or equivalent.
• 1–2 years’ experience in warehouse, logistics, or inventory handling (preferred).
• Basic computer skills (inventory systems experience is an asset).
• Strong attention to detail and accuracy.

• Must be able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Verbal and written ability
• Must have Mathematical Skills – ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Must have reasoning ability.

• Good teamwork.
• Forklift certification (will be an asset).

WORK CONDITIONS

• Warehouse setting with moderate to heavy lifting (up to 50lbs)
• May require shift work, overtime, or weekend duties depending on operational needs.
• Exposure to noise, dust, and varying temperatures.

Dimensions and Scope of Role

• Operates within the framework of the Policies and Procedures of the Company.
• Operates within the framework to the job functions as may be required.
• Operated within the framework of the Employee Manual.