VGT Technician

The VGT Technician is responsible for ensuring that the network elements and network communications for Sports Betting and its related product lines (Virtual, etc.) are in excellent operational mode.

IBET Guyana, a subsidiary of Supreme Ventures Limited, is looking to hire two (2) VGT Technicians.The duties include configuration, installation, maintenance, upgrade and repair of all Sports Betting related equipment and services.  The ideal candidate will contribute to the overall technical success and growth of the operations by performing the following duties:

• Preparing VGTs for deployment to retailer locations.
• Performing preventative maintenance and technical troubleshooting of all gaming machines and related equipment across the network.
• Providing regular inspections of all VGTs to ensure proper function and check for tampering.
• Work alongside other team members to assist in resolving customer concerns with problems regarding VGT machines
• Relocate VGTs as necessary to and from company storage to retailer premises.
• Organizing and properly account for all paperwork required maintenance, updates and ordering of parts.
• Keep detailed records of all machine inventory, required upgrades and parts.
• Liaising with various external partners and service providers to ensure efficient operations with minimal downtime.

 EDUCATION, QUALIFICATIONS & EXPERIENCE:

• Technology background preferred in order to troubleshoot common problems with slot machines.
• Diploma preferably in Computer Science or Information Technology
• At least two (2) years experience working VGT machines and general knowledge of VGT management software is beneficial.
• Previous experience working with computer hardware and software.
• Knowledge of basic computer networking concepts.
• Basic electronics repair skills such as component removal, installation and soldering.
• Ability to accurately provide supervisors with repair assessments and estimates 
• Strong customer service background as the employee will likely be interacting with customers when addressing maintenance issues
• Personal accountability and ability to keep detailed records of machine inventory, updates and parts.

 WE THANK ALL APPLICANTS, HOWEVER ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.