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Training Manager
Margaritaville Caribbean
- St. Ann / St. James / Westmoreland
- Not disclosed
- Permanent full-time
- Updated 17/06/2025
- HRD
The training manager oversees training within F&B Retail and Entertainment.
The Training Manager (Service Positions) will specialize in overseeing employee training within Food and Beverage, Retail, and
Entertainment. The incumbent should possess personal attributes which include patience, communication, leadership skills, and the
willingness to enforce company policy. This position also requires that you know the philosophy and history of Margaritaville Caribbean
Group, learn the History of your Restaurant and Jimmy Buffett and also to learn and apply the philosophy of Margaritaville: Mission,
Vision and Core Values.
FUNCTIONS AND RESPONSIBILITIES:
• Identify training needs; implement training initiatives and development programs
• Develop and implement training programs
• Produce training materials, manuals or documents
• Use audiovisual aids, computers, and teaching applications
• Assist in preparation and Management of training budget
• Provide feedback or reports on training, targets and accomplishments
• Coordinate Managers
• Conduct on-site training by travelling from Home Office base to training locations
• Organize and conduct news- cast per property (MCG LIVE)
• Provides orientation/ instructions to new employees on company policies and procedures.
• Develop testing/ evaluation procedures.
• Ensure that training programs are executed at highly enjoyable standards
• Utilize Learning Management Systems
• Evaluate performance of training participants
• Perform other operational duties and tasks as assigned
• Explain new company policies and programs to current employees.
• Request feedback from employees and management (per location) for the purpose of assessing workplace efficiency
• Supports HR on projects or with other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
• Must have teaching/training, hospitality and/or restaurant experience.
• Possesses good communication and public speaking skills
• Must exhibit outgoing demeanor and the ability to interact well with others
• Must have good planning and organizing skills in order to develop training sessions
JOB REQUIREMENTS:
• Must be mobile, with willingness to travel to other company locations
• Must maintain a professional and authoritative demeanor with subordinates
• Must demonstrates good leadership qualities with the ability to encourage and inspire employees and to effectively
communicate to a large or small group of people
Job Description: Training Manager (Service Positions)
EDUCATION AND EXPERIENCE:
• Bachelor’s degree in Human Resources, Hospitality or Education is preferred.
• Supervisory, management, teaching or training experience is required.
Ref: Manager
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