Telemarketing Assistant (Services Sector)

Join a growing, innovative septic solutions company as a Telemarketing Assistant! Connect with clients, gather feedback and help drive customer satisfaction.

Overview: Our client is highly innovative technological septic solutions provider who has a growing customer base due to excellent customer service. Due to growth, they are looking to recruit a dynamic individual to fill the role of Telemarketing Assistant.

The successful applicant will be responsible for contacting existing clients to obtain service feedback and collect data.

Duties & Responsibilities:

• Performs outbound calls to existing clients to obtain information.
• Records call data on internal CRM system.
• Keeps track of calls made and conducts follow-up calls where necessary.
• Promotes services to encourage contract renewals where required.
• Manages customer issues by notifying the relevant departments.
• Gains sufficient product knowledge and commercial awareness to maximize call effectiveness.

Desired Skills & Qualifications:

• Minimum of three (3) CXC subjects.
• Certification/training in a customer service/sales related discipline would be an asset.
• Strong communication and negotiation skills.
• Experience in sales or customer service is preferred.
• Basic computer skills to manage information and CRM systems.
• Ability to work flexible hours as needed.
• Strong interpersonal and communication skills.
• Persistence and resilience.
• Ability to handle objections and rejection.

Deadline for applications: November 6, 2025