Technical Support Specialist – Troubleshoot and Earn Up to 700 JMD
Teleperformance
- Hanover / St. James / Westmoreland
- See description
- Permanent full-time
- Updated 02/06/2025
- Recruiter
Now Hiring Technical Support Experts who can provide excellent service to our customers! This is a full time opportunity at our Montego Bay site. We offer a great culture and environment and negotiable pay based on previous experience. APPLY TODAY!
As a Technical Support Specialist, you will provide support for one of the high-speed internet and phone providers to residential customers in the US.
💸 Earn up to $700 JMD/hour! (Pay based on location, account & experience)
💡 No experience? No problem. We invest in people, not just resumes!
💡 Looking for an employer that values YOU? We provide more than just a paycheck—we offer a career, a community, and a culture of support.
Why Choose Teleperformance?
At Teleperformance, we believe in people. Our employees are the heart of our success, and we are committed to providing an environment where you can grow, thrive, and feel valued.
✅ No experience? No problem! We provide top-notch training to set you up for success.
✅ Have experience? We recognize and reward your expertise with competitive compensation.
✅ More than a job – this is your future! With ongoing development programs and career growth opportunities, you’re always moving forward.
✅ Get up to JMD 50,000 in additionalperks and benefits each month!
✅ Speak Spanish? Bilingual Spanish candidates receive a higher pay rate for their language skills.
Your Role as a Technical Support Specialist
Provide outstanding customer service on inbound/outbound calls
Troubleshoot and resolve customer issues promptly and professionally
Explain internet services and guide customers to effective solutions
Accurately enter and manage data across multiple systems
Promote products and apply retention efforts based on customer needs
Multitask efficiently while maintaining a customer-first focus
What We’re Looking For:
Ability to work onsite at our Montego Bay Location – 1 Mangrove Way, Freeport
Possess a valid ID (National ID, Passport or Drivers’ License)
Be 18 years or older
Be computer literate- you must be able to navigate a computer and type at least 20 WPM
Be outgoing with excellent telephone communication skills
Certification in Information Technology is an asset but not required
What We Offer:
🚌 Hassle-Free Transportation – Save JMD 500+ daily with free transport to and from Montego Bay Town Centers.
🍽️ Meals & Food Perks – Enjoy savings of up to JMD 20,000 per month
Free Lunch for the first 2 weeks! (Est. value: JMD 10,000)
Diverse Food Court with multiple dining options.
Lunch Ticket Program to keep meals affordable.
🏥 Health & Wellness – Save JMD 10,000+ on healthcare services!
Health & Life Insurance for peace of mind.
Onsite Health & Wellness Center with a Nurse (free) and Doctor (weekly visits).
Mental Health Support – Free!
Chiropractic Care (Monthly Adjustments for just JMD 100).
Discounted Medications (JMD 20–50 per item).
📚 Career Growth & Training – FREE training programs valued at JMD 30,000+
Comprehensive Entry-Level & Management Training
Specialized Programs (Lean Six Sigma, GSS Training, JUMP Program)
Supervisory & Leadership Development – we invest in your future!
🏦 Financial & Banking Support Onsite
Assistance with banking, investments, and insurance services to secure your future.
🏆 Performance Recognition & Perks
Circle of Excellence Club for top performers.
Exclusive VIP Events, Dinners & Brunches for high achievers.
🎉 A Culture You’ll Love
Karaoke & DJ Fridays – unwind with music and fun!
Sports & Competitions (Football, Netball & More).
Exciting Company Events: Family Fun Days, Sports Days, Movie Nights, Charity Initiatives.
🛋️ Relax & Recharge
Climate-Controlled Office & Relaxation Suite.
Comfortable, Seated Work – No Standing All Day!
Flexible Schedules for Work-Life Balance.
🚀 If you’re ready to build a career with a company that values YOU, apply today!
💙 Teleperformance is an equal opportunity employer. Our organizational values stress the importance of diversity, fairness, and trust. Teleperformance is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
