Technical Sales Representative

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Work on after-sales support services and providing technical back up as required
• Close and grow sales through professional communication with existing and potential clients
• Communicate sales or service opportunities and customer concerns or suggestions
• Identify and resolve client concerns; recommending a course of action to alleviate these concerns in the future
• Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively
• Maintain awareness of pertinent client information, future plans, payment performance; communicate any client information that may affect company decisions to appropriate departments as needed.
• Maintain knowledge of competitor products and identify and report intelligence on competitor pricing or marketing strategies
• Assist in other areas of work based on the needs of the department and any other area as necessary in support of Company activities.
• All responsibilities and accountabilities must be executed in accordance with the company’s Customer Service Management System (CSMS), Quality Health and Safety Environment (QHSE) and Business Continuity Management System (BCMS) policies and practices.

KNOWLEDGE & SKILLS

Requirements

• Strong interpersonal and communication skills
• Microsoft Office Proficiency
• Willingness to work a flexible schedule
• Vehicle in good working condition and valid driver’s permit

Qualifications & Experience

• Medical Lab Technician (MLT) or proven sales or marketing experience