Technical & Product Intelligence Manager

LIG is a market leader known for delivering quality products, competitive pricing, and professional service, with a long-standing reputation as a trusted source for truck, trailer parts and lubricants.

Louis Industrial Group (LIG)

JOB VACANCY NOTICE

Position: Technical & Product Intelligence Manager

Louis Industrial Group (LIG) is seeking to identify a suitably qualified candidate to fill the above-mentioned permanent position. To apply, submit applications via Caribbeanjobs.com.

About Us

LIG is a market leader known for delivering quality products, competitive pricing, and professional service, with a long-standing reputation as a trusted source for truck, trailer parts and lubricants. With over 30,000 heavy-duty spare parts and the widest variety of lubricants in stock across Jamaica and the Caribbean, we connect suppliers to customers and provide solutions that help minimize equipment downtime.

SUMMARY OF RESPONSIBILITIES

The successful candidate will:

1. Lead and strengthen technical product knowledge across key categories.
2. Support teams with parts identification, product application, substitutes, cross-references, and technical guidance.
3. Build and organize structured product intelligence including specifications, attributes, fitment, competitor comparisons, and substitute data.
4. Improve the quality of item and product information used across ERP, sales tools, training materials, and digital systems.
5. Support the business in handling complex technical customer inquiries and difficult product-matching situations.
6. Work with sales, category, procurement, and leadership teams to improve product understanding and decision-making.
7. Develop technical guides, comparison tools, training content, and product knowledge resources for internal teams.
8. Research competitor products, market gaps, and new product opportunities.
9. Support Apollo and related digital initiatives by helping define the product intelligence and technical data structure required.

QUALIFICATION/EXPERIENCE

The position requires the following qualifications and experience in the area:

1. Bachelor’s degree in Engineering, Automotive Technology, Business, Data, or a related field (preferred). 
2. Minimum of 5 years’ experience in a similar role. 
3. Experience in truck parts, automotive parts, industrial products, lubricants, tools, or related sectors is strongly preferred. 
4. Hands-on experience working with product data, ERP systems, cross-references, or technical content development is a major advantage.

KNOWLEDGE/SKILLS

The position requires the following knowledge/skills:

1. Excellent technical intelligence to support Apollo and digital growth.    
2. Strong communication and interpersonal skills.    
3. Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).    
4. Attention to detail and problem-solving abilities.    
5. Ability to work independently and as part of a team. 

Thank you for participating in our recruitment process; however, only shortlisted candidates will be contacted.