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Team Leader (Demo)
Pricesmart Jamaica
- St. James
- Not disclosed
- Permanent full-time
- Updated 20/05/2026
- Human Resource
Supports the Department Supervisor and the operation to reach the established goals and objectives.
QUALIFICATIONS & EXPERIENCE:
- High School Diploma, GED or trade school.
- Associate degree in Business Administration, Hospitality, Marketing, or related field would be an asset.
- Minimum 2–3 years’ experience in retail, customer service, merchandising, food demonstrations, or warehouse club operations
- Previous supervisory or team leadership experience preferred
- Experience managing schedules, coaching employees, and handling performance concerns
- Experience in food handling or product sampling environment would be an advantage
JOB RESPONSIBILITIES:
- Oversees the efficient administration of the department’s staff and productivity.
- Ensures that all equipment is properly used and well-maintained.
- Generates and reviews reports as required for the department.
- Monitors that all department functions are done in accordance to the established guidelines.
- Promotes effective communication within the department.
- Supports the increase of sales and profit for the club.
- Upholds and manages health, safety and hygiene in the area.
KEY COMPETENCIES:
- Ability to supervise, motivate, and coach demonstration staff
- Delegates tasks effectively and monitors productivity
- Handles conflicts professionally and fairly
- Leads by example with professionalism and accountability
- Strong verbal communication with employees, members, and vendors
- Conducts team huddles, coaching sessions, and performance discussions effectively
- Excellent listening skills and ability to give constructive feedback
- Understands promotional selling techniques
- Coaches staff on product presentation and member engagement
- Ability to drive sales through effective demonstrations
- Ensures employees are knowledgeable about featured products
- Coordinates schedules, breaks, and floor coverage
- Ensures demonstration stations are fully stocked and compliant
- Monitors inventory, supplies, and equipment usage
- Maintains cleanliness and food safety standards
- Strong time management and multitasking ability
- Ensures compliance with food handling and sanitation standards
- Understands workplace safety procedures
- Ensures employees follow company policies and operational procedures
- Monitors safe use of demonstration equipment
We appreciate all applications, however, only shortlisted candidates will be contacted.
Ref: Team Leader (Demo)
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