Talent Acquisition Specialist

Your talent and contributions will be rewarded. Come for the job, stay for the career!

VXI recruits excited, enthusiastic applicants who are ready to be successful!  We create a fun learning environment with plenty of career growth opportunities.  Work in an environment where you can utilize your skills and experience to enhance the department each and every day.  Your talents and contributions will be rewarded.  Come for the job, stay for the career! 

About Us

VXI Global Solutions is a leading provider of business process and information technology outsourcing offering comprehensive services to its clients. Our company specializes in call center and BPO services, software development, quality assurance testing, and infrastructure outsourcing. Headquartered in the United States, VXI employs 28,000 people around the world including locations in U.S, China, Philippines and now Jamaica.

VXI creates custom solutions in business-to-business and business-to-consumer applications which allow clients to achieve success in their market goals. VXI applications leverage emerging and classic communication channels. Services range from complete call center services to maintaining applications, to building solutions using superior tools and technologies.

Our Values and Culture

Excellence: Be the best in what we do.  Provide the best product and the most innovative solutions to our customers.  Strive for excellence.  Hire and develop the best.

Integrity: Say what needs to be said with respect.  Tell the truth.  Maintain honesty in every partnership.  Be prepared for full disclosure. Manage expectations realistically.  Practice personal and collective accountability.

Teamwork: Agree on a shared vision and work together for a common goal.  Treat each co-worker as a customer.  Value and recognize diversity.  Support and encourage communication.  Learn from experiences.  Reinforce ideas positively.  Challenge each other professionally.  Provide structure and leadership.  Respect each other.  Practice personal and collective accountability.

Duties and Responsibilities:

• • Conduct candidate screening by covering personal and behavioral competency interviews, and administer assessments related to the hiring process
  • Create and prepare reports as needed; maintain and update trackers, analyze data, ensure timely and accurate completion of reports, and comply with job specific requirements
  • Manage overall applicant flow and ensure good candidate experience, set expectations in terms of hiring process and possible handle time, address queries, and maximize applicant conversion
  • Handle job offer acceptance by asking pertinent questions, positioning features and benefits, handling objections and effectively addressing questions
  • Manage stakeholders by conducting regular calibration with partners to achieve common business objectives such as complete delivery and quality of hires
  • Represent TA Department during business meetings, client visits or audits as required by the role/function
  • Perform other duties that may be assigned from time to time

 Ideal candidate:

• Be fun and energetic.
• Enjoy working with people and leaving your footprint while positively impacting people’s lives.
• Effective oral & written communication skills and excellent interpersonal skills.
• Computer skills, ability to create documents and reports using Microsoft Word, Excel & PowerPoint
• Ability to work independently with minimal supervision
• Ability to function in a fast paced high volume facility
• Flexibility and versatility in problem analysis and resolution
• Detail oriented with consistent follow-up practices and customer focus.
• Capable of multi-tasking, highly organized, and able to meet deadlines.
• Strict adherence to confidentiality and high ethical standards.
• Ability to execute detailed tasks utilizing specific instructions and/or general directions using proactive problem-solving skills.
• Ability to exercise poise, tactfulness, diplomacy, and strong interpersonal skills when handling sensitive and confidential matters.

Job Level: Intermediate

Requirements:

• Diploma in Human Resource Management, OR
• Minimum of 18 months’ experience in the field of Recruitment/Talent Acquisition.
• 1-year experience in a call center environment or similar business environment
• Understanding of HR Operations and Human Resource Management Principles and the Recruiting Life Cycle.
• Strong organizational and administrative skills.
• HR Data metrics – experience in creating KPIs, SLAs and analyzing data
• Experience in the use of HR IT Systems and ATS
• Significant experience in building and motivating employees
• Must be willing to be assigned in Kingston and/or Portmore

Additional Company Requirements (If successful):

On condition of employment you will be required to:

• Submit to a drug test
• Process a police record certificate

On condition of employment you will be required to present the following;

• Updated resume
• 2 passport size photos
• Educational qualifications
• Birth Certificate and Marriage Certificate(if applicable)
• Any Valid Government issued photo identification (Passport, Driver’s Licence, or National ID
• TRN & NIS cards
• P45 (if applicable)
• Active Bank Account from any major financial institution. CIBC account is preferred.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel working within this job title.

Thank you for applying, the screening and selection process can be a lengthy process which means it may take some time for us to respond. If you are successful in the screening and selection process you will be contacted. Thank you for your interest in working with VXI!