Supervisor -Warehouse Operations

The incumbent will play a critical role in supervising daily warehouse activities, ensuring Customs compliance, inventory accuracy, staff performance, and adherence to safety and security standards

The Supervisor – Warehouse Operations support the efficient and compliant operation of our bonded warehouse facility. The successful candidate will play a critical role in supervising daily warehouse activities, ensuring Customs compliance, inventory accuracy, staff performance, and adherence to safety and security standards.

PRINCIPAL ACCOUNTABLITIES / MAJOR TASKS:

• Supervise daily bonded warehouse operations including receiving, storage, picking, staging, and dispatch of cargo.
• Ensure strict compliance with Customs regulations, bonded warehouse requirements, and company procedures.
• Ensure that accurate and systematic records are captured and kept to identify damage, short shipments and discrepancies with cargo at the time of receipt into the warehouse.
• Investigate and resolve routine concerns and issues faced by Customer transacting business at the warehouse on a day to day basis.
• Supervise, coach, and manage warehouse staff to achieve productivity and service targets.
• Enforce health, safety, and security standards within the warehouse.
• Investigate and report discrepancies, damages, or operational incidents.

MINIMUM REQUIREMENTS:

• Bachelor’s Degree in Port Management, Logistics Management, Operations Management  or related field.
• Minimum two (2) years’ experience in warehouse operations, including inventory management, distribution, and logistics in a multipurpose or large-scale warehouse setting.
• At least two (2) years experience in a Supervisory capacity is highly desirable.

SPECIALIZED KNOWLEDGE & SKILLS:

• Knowledge of lean and efficient warehouse operations, including waste reduction, space utilization and workflow optimization.
• Strong organizational and time-management skills, with the ability to prioritize and handle multiple tasks.
• Problem-solving ability to quickly address operational challenges and make data-driven decisions.
• Strong leadership and team management skills to foster a productive and safe work environment.
• Effective oral and written communication skills.
• Ability to work in a fast-paced environment and adapt to changing operational needs.
• Ability to influence and guide without direct authority.