The Supervisor leads the collections team, driving strategic recovery initiatives while ensuring exceptional customer service.
We are a small but dynamic, industry-leading Group of Companies specialising in Credit & Risk within the Financial Services Sector
We are a fast-paced, results-oriented Company looking for a driven, self-motivated, persistent, assertive, engaging, independent professional who can excel in a high-volume outreach environment. If this sounds like you, then we look forward to receiving your application!
MAIN RESPONSIBILITIES To perform this job successfully, the incumbent must be technically competent with a proven track record of effectively supervising a team of Customer Service Agents. In this regard, the job incumbent must be capable of performing and overseeing the execution of the following duties:
EDUCATION AND CERTIFICATION
EXPERIENCE
SKILLS, ATTITUDE AND BEHAVIOURAL COMPETENCIES
|