Store Manager

The Business and Employment Centre is recruiting on behalf of one of our clients for the role of Store Manager.

The Store Manager directs all activities at store level, ensuring performance targets are achieved and priorities are fully aligned with NWCI/CUL strategies.

Key Accountabilities:

• Provide supervision and overall leadership to the store.
• Ensure Best Practice standards are communicated to, and adhered to by store staff 
• Ensure that company operating standards in the area of customer service, housekeeping, and merchandising are consistently adhered to and maintained
• Communicate, implement, and support on all direction from corporate office, regional manager, and field support personnel.
• Promote the “WOW” effect and customer focused merchandising throughout the store.
• Be involved in the planning and execution of store resets
• Monitor compliance with Federal, State, Territory, and local regulations that impact our daily business operations.
• Monitor all expense lines, providing guidance to local staff on “best business practices” and put controls into place to reduce cost, improve productivity, and improve bottom line profits.
• Control local purchases to insure tight inventory turns and control inventory dollars.
• Communicate to procurement staff and regional manager competitive issues, merchandising opportunities, product lines to ensure our customers get the right items, at the right price, items are in stock, and customers can easily find the items in our stores.
• Ensure that the plans lead with compelling, sustainable customer value offers. 
• Report on all tax, duty, rate changes to corporate office as soon as available 
• Contribute to the development of the store’s operating plan and capital budget. 
• Participate in the development of the store’s annual sales plan and operating budget.
• Communicate plans to management and junior staff.
• Achieve the performance targets set out in these plans 
• Report on any variances to plan as shown on monthly financial statements
• Coordinate those activities which require inter-departmental input with the appropriate person or department, such as procurement, maintenance, advertising, human resources,
• Identify breakdowns and gaps in communication within the store and between the store and NWCI office as they arise and act as a positive force to resolve them
• Communicate competitive environment to regional/category managers in their market. 
• Assist Category Managers in continually communicating, improving, and refining the product mix being offered. Communicate merchandise problem areas, recommending promotions, markdowns, pricing that will ensure consistent inventory turns and clarity of offering.
• Assist Accounting department in proper coding of expenses so that expenses hit the correct line items on financial statement. (manual check log) 
• Communicate with logistics using proper reporting structure to identify discrepancies and assist in keeping inventory reports accurate. Report on going issues to regional.
• Submit a report for Weekly Sales Projections and the Weekly Sales information (WOR) detailing significant sales and economic events in their market. 
• Submit all monthly reports as required within time deadlines
• Merchandising to train store personnel in the area of product familiarity, proper adjacencies, merchandising standards, housekeeping, and signing to achieve sales and profit targets. 
• Merchandising techniques to communicate outstanding value to our customer 
• All managers trained to provide a safe and sanitary environment for our customers and employees 
• Operational and financial standards to reduce shrink 
• Understanding of efficiency of operation as a low cost model driving bottom line profits. 
• Identify individuals capable of becoming managers (all levels) within current staff 
• Develop individualized training program to achieve capabilities to move to next level 
• Monitor and Mentor training program to build management talent pool. 
• Report on progress and capability of managers/supervisors in training program 
• Recommend individuals for promotion based on successfully completing training program 
• Communicate managers available for transfer to other locations