Store Manager

Store Manager

Our client, in the retail industry, is seeking results-oriented Store Managers for their Kingston and St. Catherine locations. This is your opportunity to take on a leadership role in a vibrant and customer-focused environment.

The Store Manager will have the exciting responsibility of providing comprehensive operational, financial, and organizational management to the retail operations of the assigned store. You will guide the areas of merchandising, expense and loss control, profit management, and budget planning, alongside offering supervisory direction to staff. The aim is to ensure efficient, economically sound operations that align with the company's vision and goals.

This role will not only utilize your proven leadership and financial skills but will also allow you to leverage your proficiency in creating a well-organized, customer-centric retail environment. If you are someone who thrives on operational excellence and is motivated by delivering high standards of service, then this position offers a unique opportunity to make a substantial and lasting impact.

Principal Responsibilities:

• Directs the overall activities of retail operations of assigned store to include merchandising, display, sales, customer service, inventory levels, expense containment, record keeping and preparation of pertinent financial reports
• Acts as a Category Management resource in setting prices
• Manages the ordering, receiving, storing, pricing, advertising, packaging and researching of all merchandise selections; assists in the formulation of policies related to store operations
• Analyzes, plans and coordinates all sales programmes; manages and coordinates special events in terms of advertising, layout, and merchandising
• Reviews financial statements regularly to monitor potential problems and make adjustments to correct issues
• Recommends the procurement of equipment and facilities instrumental to the performance of operations
• Coordinates all matters related to receiving records, invoices, transfers, shortage and damage reports and purchase orders
• Plans work schedules, ensuring proper distribution of assignments and adequate staffing, space and facilities for performance of duties
• Manages periodic physical inventories
• Evaluates proposed policies and procedures and make recommendations for increased savings and cost reductions
• Recommends various personnel actions including, but not limited to, hiring, performance appraisals, promotions, training, staff development, transfers and vacation schedules
• Interfaces regularly with management team and store personnel to fulfill performance objectives assigned to store and reporting staff
• Complies with laws/regulations (health, safety, security) and company policies including those regarding confidentiality, honesty, and business ethics
• Conducts performance appraisals for direct reports, this includes setting quantifiable objectives and Key result Areas and conduct at least two formal appraisals per year
• Delivers on identified performance criteria for assigned store and staff

Education, Experience & Competencies:

• Bachelors of Science Degree in Business Administration, Management Studies or related studies
• A minimum of one (1) year’s management/supervisory experience
• Working knowledge of the retail industry
• Training in inventory management
• Knowledge of a Retail Software would be an asset
• Excellent written and oral communication skills
• Strong interpersonal and people-management skills
• Ability to work well under pressure
• Strong analytical skills with a high drive to achieve results
• Ability to influence and motivate people
• Proficient in Microsoft Windows Applications including Excel and Word
• Willingness to work beyond regular working hours