To develop and maintain a thorough knowledge of the systems and procedures of the company for the efficient running of the administration department.

PRINCIPAL ACCOUNTABILITES:

• Analyses systems, policies and procedures as they apply to collecting and safeguarding the company’s monies; recommends and implements changes as necessary and actively actions all management reports on a timely basis to increase delivered sales.
• Adhere to all document retention activities which includes verifying documents before filing, ensuring equipment and stationery are appropriately utilized and ordered, monitoring petty cash disbursements and ensuring that the store is prepared prior to the Company’s physical stock count.
• Reviews contracts and works closely with the Credit Bureau when preparing the credit sanctioning report in order to monitor cancellation on all credit sales, update filing and action incomplete screens.
• Issues monthly attendances records, lateness report, pay sheets for temporary staff and prepares vouchers for payments; and maintains a register for goods on/off loan and voluntary surrenders.
• Liaises with the Technical Services Department on pending service requests to ensure completion of all jobs, follows up with customers to ensure items are collected on a timely basis and informs Store Manager on items not collected within a 14 day period so that a list can be forwarded to Service Department for action.
• Manages the cash flow/money of the sales team re: overs and shorts explanations, compliance to cash shortage policy, sweeping of tills, bank deposits and all other related cashiering duties and submits cashiers’ reconciliation to Head Office on a timely basis.
• Works with team in handling after-sales service to customers, inclusive of repairs to items or replacement if necessary to ensure that customers consistently receive service that exceeds their expectations.
  • Performs all other duties required by the Store Manager.

JOB SPECIFICATION:

QUALIFICATION/EDUCATION AND EXPERIENCE:

• An Associate Degree and/or Diploma in Business Management or any other related field.
• Five (5) GCE/CXC/CSEC Ordinary level passes including Mathematics and English Language.
• A minimum of two (2) years’ experience in an administrative environment.

KNOWLEDGE, SKILLS AND ABILITIES:

• Must be organized, self-confident/motivated, goal-oriented, persistent and committed; able to cope well in stress-related environments and possess strong leadership skills, computer literacy skills.
• Excellent written and oral communication and interpersonal skills.
• Administrative skills and decision making skills.
• Ability to work without close supervision.