Stakeholder Manager

Lead engagement and communication activities for the Eastern Section of the Western Water Resilience Improvement Project. Ensures effective collaboration with key stakeholders, fosters community trust, and supports compliance with regulatory and project requirements.

Role 

The Stakeholder Manager will lead engagement and communication activities for the Eastern Section of the Western Water Resilience Improvement Project (WWRIP1). This role ensures effective collaboration with key stakeholders, fosters community trust, and supports compliance with regulatory and project requirements.

Key Responsibilities

Stakeholder Engagement & Communication

• Develop and implement a stakeholder engagement plan aligned with project objectives.
• Maintain proactive communication with communities, local authorities, and interest groups.
• Organise public consultations, information sessions, and feedback mechanisms.
• Regulatory & Institutional Liaison
• Act as the primary interface with NEPA (National Environment and Planning Agency), NWA (National Works Agency), and other regulatory bodies.
• Ensure compliance with environmental and social standards 

Community Relations

• Build strong relationships with local communities, parish councils, and liaison officers.
• Address concerns promptly and manage grievance redress processes.

Tourism & Business Coordination

• Engage with hotels, resorts, and tourism stakeholders to minimise disruption and maintain positive relations.
• Security & Safety Coordination
• Liaise with police and security agencies to ensure safe project operations.

Qualifications & Experience

• Degree in Communications, Public Relations, Environmental Management, or related field.
• Minimum 5 years’ experience in stakeholder engagement or community relations, preferably in infrastructure or water projects.
• Strong knowledge of Jamaican regulatory frameworks and local governance structures.
• Excellent interpersonal and negotiation skills.
• Ability to manage sensitive issues and maintain stakeholder confidence.

Skills & Competencies

• Strategic communication and relationship management
• Cultural awareness and adaptability
• Conflict resolution and problem-solving
• Strong organisational and reporting skills