Settlement Associate

While we appreciate all applicants, only applications received via Sagicor's career portal https://career4.successfactors.com/career?company=sagicorfinP2 will be considered.

"Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"

Sagicor Bank Jamaica Limited is seeking a suitable candidate to join our Card Operations team in the capacity of: 

Settlement Associate (Grade 2)

Responsible for settlement and balancing activities relating to MasterCard, Visa, American Express, JETS, Merchant Payments, Payments (including Paymaster) and cash advances in conjunction with Sagicor Bank’s Policies and Procedures.

Timely clearing of related General Ledgers and Profit & Loss accounts.

Adherence to strict internal custody controls and policies and procedures.

Deliver efficient and effective service to both internal and external clients, by adherence to established Service Level Agreements (SLAs).

Location: Kingston

As a Settlement Associate, you will:

• Adhere to custodial arrangements for negotiable instruments and cards, ensuring that the proper custody and controls are maintained.
• Action client queries and research requests, ensuring that the appropriate action is taken in adherence with the established SLA.
• Review MasterCard Prepaid incoming and outgoing reports and report all files which remains outstanding/unsettled immediately to the supervisor.
• Review and analyze incoming/outgoing Multilink chargebacks and adjustments.
• Reconcile Mastercard & Visa incoming reports and issuer reports and balance day’s work.
• Ensure balancing of credit card payments and posting of applicable rejects.
• Ensure daily reconciliation of credit card payments submitted by Paymaster agencies and posting of applicable rejects.
• Review/balance daily merchant payments and cash advances.
• Action outstanding entries on reconciliation accounts ensuring that entries are correctly posted and cleared efficiently.
• Prepare and post balanced day’s work in IT24.
• Review all General Ledgers and Profit & Loss accounts and ensure daily manual entries are cleared/balance and report any anomalies promptly.
• Perform any other job-related duties assigned from time to time.

What do you need?

• Minimum of a Diploma or an Associate’s Degree in Business Administration, Management Studies, Finance, or equivalent qualifications, from a recognized tertiary institution.
• Training in Credit Card management for Issuers and Acquirers.
• Sound knowledge of computer software packages such as word processing and spreadsheet applications.
• Ability to communicate effectively both orally and in writing.
• Strong analytical skills.
• Working knowledge of Prime and Online.
• Some Card Acquiring/Issuing knowledge an asset.
• Ability to work well on your own.

If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than September 19, 2025.

While we appreciate all applications, only shortlisted candidates will be contacted.