Settlement Associate (Contract)

While we appreciate all applicants, only applications received via Sagicor's career portal https://career4.successfactors.com/career?company=sagicorfinP2 will be considered.

"Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"

Sagicor Bank Jamaica Limited is seeking a suitable candidate to join our Card Operations team in the capacity of:

 Settlement Associate

Have responsibility for settlement and balancing activities relating to MasterCard, Visa, American Express, JETS, Merchant Payments, Payments (including Paymaster) and cash advances in conjunction with Sagicor Bank’s Policies and Procedures.

Ensure the timely clearing of related General Ledgers and Profit & Loss accounts.

Ensure adherence to strict internal custody controls and policies and procedures.

Ensure the fulfilment of settlement, payment and reconciliation queries.

Location: Kingston

As a Settlement Associate, you will:

• Adhere to custodial arrangements for negotiable instruments and cards, ensuring that the proper custody and controls are maintained.
• Collaborate and foster relationships with other units/ departments & agencies by promptly communicating issues and concerns, ensuring that all discrepancies are handled in a timely manner.
• Action client queries and research requests, ensuring that the appropriate action is taken in adherence with the established service level agreements.
• Review MasterCard prepaid incoming and outgoing reports and report all files which remain outstanding/ unsettled to the Supervisor.
• Review and analyze incoming/ outgoing Multilink Chargebacks and Adjustments.
• Review and analyze all Multilink queries received from branches and where applicable Initiate ‘photo and/ or copy request’ via the platform; JETS EXIP 2.
• Reconcile Mastercard & Visa incoming and issuer reports and balance day’s work.
• Ensure the balancing of credit card payments and posting of applicable rejects.
• Ensure reconciliation of credit card payments submitted by Paymaster agencies and posting of applicable rejects.
• Process AMEX downloads.
• Review/ balance daily merchant payments and cash advances.
• Obtain JETS and Switchware reports and execute balancing activities.
• Action outstanding entries on reconciliation accounts ensuring that entries are correctly posted and cleared efficiently.
• Prepare and post balanced day’s work on the platform; IT24.
• Submit reports and general ledger sheets to supervisor for authorization.
• Review all general ledgers and profit & loss accounts and ensure daily manual entries are cleared/ balanced.
• Perform any other job-related duties assigned from time to time.

What do you need?

• Diploma or Associate’s Degree in Business Administration, Management Studies, Finance, or equivalent qualification from a recognized institution.
• Training in credit card management for issuers and acquirers.
• Ability to communicate effectively both orally and in writing.
• Strong analytical skills.
• Working knowledge of Prime and Online.
• Some card acquiring/ issuing knowledge would be an asset.
• Ability to work well without direct supervision.
• Proficiency in the use of computer software packages such as word processing and spreadsheet applications.

If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than August 8, 2025.

While we appreciate all applications, only shortlisted candidates will be contacted.