In this hands-on role, you’ll effectively conduct and perform repairs and service requests using technology resources where possible.

PRIMARY RESPONSIBILITIES:

• Diagnose and repair products efficiently and professionally using available tools and technology.
• Request necessary spare parts to ensure timely completion of repairs.

• Maintain the workplace in a clean and tidy condition, at no time allowing person or product to fall at risk from bad handling, stacking or storage.

• Drive and maintain company vehicles as needed, reporting any issues promptly.
• Collect payments for non-warranty services performed at customer locations.
• Collaborate with team members to manage technical documentation and support warehouse operations.

KNOWLEDGE, SKILLS, AND COMPETENCIES REQUIRED:

• Knowledge of Technical Services operations
• Product Knowledge
• Ability to work without close supervision
• Ability to communicate effectively in both oral and written forms
• Computer literate
• Excellent interpersonal skills particularly tact and patience in dealing with customers
• Ability to work under high pressure situations
• Honest, with a high level of integrity                                                                                                                                       

EDUCATION AND EXPERIENCE REQUIRED:

• 5 Passes in CXC/O Level subjects including Mathematics and English Language
• Certificate/Diploma in Appliances/ Electronics/Carpentry or related field
• Minimum of 2 years related experience

Unicomer offers a rewarding career experience. Enjoy a competitive salary, medical and pension coverage and generous in-store staff discounts upon qualification, and. Be part of a team that values your growth, well-being, and success.