Service Station Manager

Our client is seeking a dynamic and experienced Service Station Manager to lead the day-to-day operations of a busy gas station.

Please note: Only candidates currently residing in Barbados will be considered for this position.

This individual will play a critical role in ensuring smooth fuel dispensing and retail operations, delivering exceptional customer service, and driving overall business performance. The ideal candidate is a hands-on leader with strong organizational skills and a proven background in retail or service station management.

Key Responsibilities:

• Oversee the smooth running of the gas station, including customer service, fuel
• dispensing, and store operations.
• Manage and train staff to deliver top-tier customer service.
• Ensure the station is open during scheduled hours, and all equipment is in working order.
• Monitor fuel levels, coordinate with suppliers, and ensure pricing compliance.
• Hire, train, schedule, and supervise employees, ensuring high standards of customer
• service and productivity.
• Manage inventory of fuel, merchandise, and supplies, ensuring optimal stock levels and
• minimizing losses.
• Monitor financial performance, track sales, manage expenses, and implement strategies
• to improve profitability.
• Ensure that all local regulations are followed, including safety, security, and
• environmental regulations.
• Ensure safety, cleanliness, and compliance with all health and safety regulations.
• Handle customer inquiries, complaints, and issues, ensuring customer satisfaction and
• loyalty.
• Implement and maintain security protocols, ensure safety standards are followed, and
• address any safety concerns or incidents.
• Prepare and submit reports on sales, inventory, and other key metrics, as required by
• the company.
• Manage schedules, payroll, and shift coverage.

Requirements:

• Bachelor's Degree in Management or any related field
• Previous retail or gas station management experience
• Strong leadership, communication, and organizational skills
• Basic knowledge of POS systems and financial reporting
• Ability to work flexible hours, including weekends and holidays