Senior Quality Assurance Officer

Senior Quality Assurance Officer

AUGUST/2023

JOB POSTING

SENIOR QUALITY ASSURANCE OFFICER

The Caribbean Maritime University (CMU), the only specialized maritime university in the English-speaking Caribbean, is inviting applications for Senior Quality Assurance Officer (Level 7).

Job Purpose

The Senior Quality Assurance Officer, Compliance, supports the University’s conformance to all quality assurance internal policies and regulations, directives and procedures, in order to achieve and exceed all quality objectives and customer expectations.  

Key Responsibility Areas:

• Follow-up on internal and external corrective actions to ensure timely implantation and validation of their effectiveness;
• Ensures correlative action are undertaken to address non-conformities;
• Verifies the closure of non-conformities with Functional Areas;
• Manages the Audits Non-Conformity Database;
• Drafts sampling procedures and directions for recording and reporting quality data;
• Evaluates audit findings and implement appropriate corrective actions;
• Drafts procedures to inspect and report quality issues;
• Provides detailed analysis of non-conformities;
• Ensures ongoing compliance with the ISO 9001:2015 QMS as well as other University wide policies and procedures;
• Analyses quality data to identify areas of improvement in the quality systems;
• Develops and manages a flexible annual audit plan and scope of activities;
• Oversees follow-up audits to monitor Process Owners’ interventions;
• Drafts quality assurance policies and procedures;
• Interprets and implements quality assurance standards and procedures;
• Evaluates adequacy of quality assurance standards;
• Documents internal audits and other quality assurance activities;

Required Competencies

• Ability to collect and compile statistical quality data;
• Analyze quality data to identify areas for improvement in the quality systems;
• Knowledge in quantitative and analytical skills;
• Knowledge of auditing standards and procedures;
• Excellent documentation, communication and IT skills;
• Ability to work independently and collaboratively and communicate effectively with a variety of constituencies;
• Ability to manage multiple priorities and activities while maintaining attention to detail.

Minimum Required Qualification and Experience.

• Bachelor’s Degree in Business Administration, Education Administration Computer Science or related discipline
• Training in areas related to quality assurance
• At least (2) years’ experience in related area
• Proficiency in Microsoft Suite, including but limited to Microsoft Office, Excel, Power Point, Publisher.

Director/Deputy Registrar, Human Resources and Administration

Caribbean Maritime University

Norman Manley Highway, Palisadoes Park,

PO Box 8081, C.S.O

Kingston, Jamaica