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Senior Loss Prevention Officer
Guardsman Group
- Hanover / St. James / Westmoreland
- Negotiable
- Not disclosed
- Updated 04/06/2026
- HRD
Join our World Class Security Team!
Job Summary:
The Senior Loss Prevention Coordinator is responsible for implementing security protocols, conducting investigations, and fostering a safe and secure environment in alignment with the client's standards and Guardsman Group policies.
What You'll Be Doing
- Oversee daily loss prevention operations at the assigned client location, ensuring all security procedures and protocols are consistently followed.
- Conduct thorough and timely investigations into incidents of theft, fraud, misconduct, or property damage while maintaining accurate and confidential records.
- Monitor CCTV systems, alarm systems, and access control equipment, reporting irregularities and ensuring all systems are fully operational.
- Lead, coach, and evaluate Loss Prevention Officers, ensuring adherence to professional standards, client expectations, and company policies.
- Conduct regular patrols of the client's premises, including guest areas, back-of-house areas, car parks, and perimeter locations.
- Collaborate with management to develop and implement loss prevention strategies, risk assessments, and emergency response plans.
- Liaise with law enforcement agencies and relevant authorities as required during investigations or emergency situations.
- Deliver loss prevention training and awareness sessions in partnership with the client's management team.
- Prepare and submit detailed incident reports, daily activity logs, and compliance documentation within required timelines.
- Ensure all loss prevention activities comply with Jamaican regulations, Guardsman Group standards, and client requirements.
- Support emergency response efforts, including evacuation procedures, medical incidents, and crisis management.
- Perform other reasonable duties within the scope of the position.
A Little Bit About You
- Demonstrates integrity and professionalism in all interactions and investigations.
- Strong communication and report-writing skills.
- Ability to take initiative and act decisively during security incidents.
- Strong leadership and team management capabilities.
- Reliable, accountable, and dependable.
- Strong attention to detail.
- Skilled in investigations, conflict resolution, and risk assessment.
- Ability to make sound decisions under pressure.
- Proficient in CCTV, access control systems, and other security technologies.
- Strong organizational and time management skills.
Minimum Qualifications
- Associate Degree or equivalent qualification in Security Management, Criminology, Law Enforcement, or a related field.
- Bachelor's Degree is an asset.
- Certification in Loss Prevention, Physical Security, or a related discipline.
- Valid PSRA Certification is required.
- Proficient in written and spoken English.
- Strong report-writing skills.
- Working knowledge of Microsoft Office Suite and security management systems.
Experience Required
- Minimum three (3) to five (5) years' experience in loss prevention, security operations, or law enforcement.
- Minimum two (2) years' experience in a supervisory or senior capacity.
- Prior experience in a hospitality, BPO, or retail environment is strongly preferred.
- Experience conducting investigations, preparing incident reports, and liaising with law enforcement.
- Proven ability to lead a team and manage multiple priorities in a fast-paced environment.
- Experience operating CCTV and electronic surveillance systems.
We appreciate all applications of interest, however, only shortlisted candidates will be contacted.
Ref: Senior Loss Prevention Officer - Hyatt
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