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Senior HR Officer plays a key role in supporting the full employee lifecycle, focusing on recruitment, onboarding, contract management, disciplinary coordination and the separation process.
DUTIES & RESPONSIBILITIES
Manage the end-to-end recruitment process, including job postings, candidate sourcing, interviews, and selection to ensure the right talent fit.
Oversee the onboarding and orientation of new employees to ensure a smooth integration into the organization.
Prepare, issue, and maintain employment contracts, renewals, amendments, and related documentation in compliance with company policies and legal requirements.
Coordinate and conduct workplace investigations in response to complaints or breaches.
Prepare reports and documentation to support disciplinary actions.
Represent the company at disciplinary hearings and other HR-related proceedings.
Manage the end-to-end employee separation process, including resignations, terminations, and retirements.
Conduct exit interviews, process final payments, and ensure return of company property.
Maintain accurate records and ensure compliance with labour laws and internal policies.
Ensure employee records are accurate, confidential, and compliant with statutory and company standards.
Provide guidance to management and employees on HR policies, employee relations, and performance matters.
QUALIFICATIONS, SKILLS AND ABILITIES
Bachelors degree in Human Resources Management or related field
A minimum of ten years experience in human resource management or a similar role.
Understanding of employment relations principles, conflict resolution techniques and disciplinary procedures to address workplace issues, grievances and disputes
Familiarity with performance appraisal systems, goal setting processes, feedback mechanisms and performance improvement plans to enhance employee productivity and engagement.
Knowledge of compensation structures, salary benchmarking, benefits administration and reward programs to ensure competitive compensation packages.
Understanding of training needs analysis, learning methodologies and development programs to foster employee growth, skill enhancement and career advancement.
Proficiency in HR information systems, data analytics and reporting tools to maintain accurate employee records, track HR metrics and generate insightful reports for decision making.
Effective verbal and written communication skills, able to interact with all levels of employees and external individuals clearly and professionally.
The ability to manage conflicts, mediate disputes and facilitate constructive dialogue between parties to resolve issues and maintain positive working relationships.
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Senior Human Resources Officer
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