Sales Supervisor-Antigua

We’re seeking a Sales Operations Supervisor to support route sales, manage stock levels, assist sales agents with basic tools, and share performance insights with management.

Key Responsibilities:

Sales and Route Performance

• Drive sales across designated routes by supporting and monitoring the daily activities of field agents.
• Validate sales logs, and ensure timely delivery and replenishment of products (airtime, SIMs, handsets etc).
• Optimize routes and schedules for maximum coverage and cost efficiency.
• Provide on-the-ground support and ensure adherence to sales targets.
• Recommend promotions and route strategies based on field feedback and market trends.

 Field Team Support & Supervision

• Act as the go-to support for sales reps in the field—troubleshooting issues, ensuring they are well-equipped, and tracking their daily KPIs.
• Assist in training and onboarding new sales agents, ensuring they understand products, sales goals, and company procedures.

Technical Support

• Provide first-level technical support to the sales and distribution teams, including device configuration, troubleshooting, and POS-related queries.

System Reporting & Data Support

• Extract and validate data from the sales and inventory systems to produce daily, weekly, and monthly operational reports.
• Support the Country Manager with data for decision-making, including route performance, stock movement, and sales activity reports.
• Ensure accuracy and timeliness of data entry across all platforms.

Qualifications & Experience:

• Diploma or Associate Degree in Sales, Business Administration, or a related field (Bachelor’s preferred)
• 3+ years’ experience in sales operations, territory supervision, or mobile distribution
• Background in telecom, FMCG, or wholesale distribution strongly preferred
• Proficiency in Microsoft Excel and basic reporting tools; CRM and POS experience is an asset
• Valid driver’s license and willingness to travel locally to monitor field sales and support delivery activities.

Key Competencies:

• Sales-focused with a strong understanding of retail and field selling dynamics
• Effective communicator with strong people management skills
• Analytical thinker who can turn data into action
• Reliable, self-motivated, and detail-oriented
• Comfortable working in a fast-paced environment