Sales Specialist (Onsite)
ContactPoint 360
- Hanover / St. James / Trelawny
- Not disclosed
- Permanent full-time
- Updated 03/02/2026
- Annacia Veitch
Join the #ChangeMakers movement at ContactPoint360, where your creativity and passion aren’t just welcomed—they’re essential.
About ContactPoint360
If you want to be the next CEO… we’re not joking.
Our CEO started on the phones as a customer service agent. Around here, nothing is impossible when you lead with curiosity, kindness, and the right mindset.
ContactPoint360 is a Canadian, people first company with 5,000 incredible humans across 12 countries. We’re proud that 70% of our leaders grew from within proof that growth isn’t just a promise, it’s our culture.
From day one, you’ll have a clear career path, real support, and a team that believes in your potential before you even see it yourself. We care about people and we’re big believers in building futures, not just filling roles.
If you’re hungry, if you care, if you want to build a real career instead of just collecting a paycheck, you’re in the right place. We’ll give you the tools, the mentorship, and the path from day one.
This is where potential turns into progression. welcome home.
Our Purpose:
Our goal is to create the best human experience, ensure the highest client satisfaction, and transform clients’ customers into loyal advocates for life.
Check out our YouTube video:
The Ideal Candidate
We're not just looking for a voice on the phone; we're seeking a strategic thinker who is relentless in their pursuit of excellence. The person who will excel in this role has:
- 2-3 years of Professional Experience: A solid background in a professional setting, preferably in a B2B sales environment or high-volume B2C.
- 2-3 years of Outbound Calling Experience: You can clearly and confidently describe your outbound calling process, from identifying potential customers to qualifying them. True phone prospecting and lead qualification is a major plus.
- 2-3 years of CRM Experience: You are an expert in using a CRM. You can walk us through how you've organized your activity, managed leads, and executed your sales process within a CRM environment.
- A "Grit" Mindset: Show us your resilience. We're looking for examples of how you've turned a setback into a success and thrived in a high-performance environment.
- Strong Upselling and Referrals Ability: The ability to upsell and gain references from existing customers is a key part of your skill set.
- Coachability and Follow-Through: You are eager to learn new skills and processes. You can provide specific examples of being coached and implementing new strategies with excellent follow-through.
- A Track Record of Consistency: Your resume should demonstrate a history of constant improvement and a commitment to "doing the right things" in every position you've held.
Key Responsibilities
- Execute a high volume of outbound calls to a defined list of prospects.
- Qualify leads and meticulously manage the sales pipeline from initial contact to appointment setting.
- Maintain accurate and detailed records of all activities and interactions in our CRM.
- Collaborate with the sales team to ensure a seamless handover of qualified appointments.
- Consistently meet and exceed weekly and monthly appointment setting targets.
- Provide regular feedback to the management team on market trends and lead quality.
Education Requirements:
▪ High school diploma or equivalent required
▪ Post-secondary education is an asset
We value our employees by providing:
- Competitive salaries
- Employee Recognition program
- Paid training
- Career advancement opportunities
- Health Insurance
- Employee referral program
- Lunch Subsidy
All applicants should be 18 years or older and must have a valid Government-issued photo ID, TRN & NIS. Successful candidates must be able to furnish a police record and pass an employment background check.
ContactPoint 360
- 13 Crane Boulevard, Beauty Queen Complex,Fairview Drive, Montego Bay, Jamaica, W.I
