Sales Executive (Cargo) - Jamaica

JOB SUMMARY:

The Sales Executive – Cargo (KIN) will report to the Head of Sales - Cargo.  The incumbent will sell according to the Cargo Sales Strategy in Jamaica and the Northern Caribbean Region to freight forwarders, businesses, industrial establishments, desirous of shipping their products to our jurisdictions, thereby increasing the Company’s market share.  As a member of the Cargo Sales Team, the incumbent will be responsible for developing a solid Caribbean Airlines footprint in the Air Freight Forwarding market in their region, winning additional logistics business in the area/country.  He/she will also support the Cargo Sales and Marketing Plan by driving and conducting the sales initiatives and tactics required to accomplish the stated KPIs and sales quotas.

KEY DELIVERABLES:

• Maintains existing customer relations as well as expand our customer base with new ones, whilst keeping the customer portfolio up-to-date at all times by administrating data in the available CRM System.
• Captures sales opportunities for all products; performs all sales tasks necessary to turn prospects into sales conversions using the most effective techniques and strategies.
• Develops strategies to produce maximum profitable revenue and margin to meet weekly/ monthly sales targets.
• Follows and analyses the economic and social changes of the Region and raises the relevant information to senior management.
• Maintains sales calls and visits on a weekly basis and retains records of all calls and other business activities in the approved format.
• Produces sales reports on a current basis in the pre-determined format. Makes inquiries and updates the system on the status of customer shipments.
• Prepares proposals to obtain sales to include price, credit and other terms. Prepares letters and information packages for prospective customers.
• Completes all necessary related documents and makes all arrangements relative to sales activities.
• Communicates other possible logistic services, such as our multimodal transport, cargo insurance, and storing solutions for your customers’ portfolios, and shares with the Sales Team in order to promote and follow up.
• Communicates with Operations and Sales Teams daily to ensure effective delivery of customers’ needs.

PERSON SPECIFICATION:

You must be academically qualified in Business Management or Marketing at a Degree Level.  Certification in Transport/Logistics or Air Transportation will be an asset.  You will have a minimum of five (5) years’ experience in a Cargo Sales environment. You will have proven success and an excellent track record in Freight Forwarding/Shipping and Logistics.  You will have a good knowledge of the Jamaica and North Caribbean Markets.  You must be Computer Literate, competent in MS Excel, MS PowerPoint, MS Word and ideally CargoSpot or a similar cargo operations and terminal management system.

Strong interpersonal skills with a passion for customer service are essential. Participates in the building and nurturing of essential alliances and partnerships.  Demonstrated ability to communicate and influence credibly and effectively at all levels is required. Strong commercial acumen for the cargo industry, highly motivated by challenges, your negotiation skills and your ability to close deals will be essential to this role.

Please submit your application via https://careers.caribbean-airlines.com/#/ by completing a profile and attaching an up-to-date resume and a cover letter.

Address your application to:

Attention: Human Resource Recruitment Re: SALES EXECUTIVE – CARGO (KIN)

Caribbean Airlines Limited, Golden Grove Road,

Piarco, Trinidad

The closing date for receipt of all responses is 10 January 2024 at UTC 11:59 PM