Sales Clerk

We're hiring a Sales Clerk

The Sales Clerk is responsible for assisting customers, processing sales transactions, maintaining an organized and well-stocked sales floor, and providing excellent customer service. This role requires knowledge of hardware products, effective communication skills, and a customer-oriented attitude.
Key Responsibilities:

• Greet customers warmly and professionally upon entry to the store.
• Assist customers in locating and selecting merchandise, answering inquiries, and providing detailed product information.
• Process transactions efficiently at the cash register, including handling cash, debit, and credit card payments accurately.
• Maintain a tidy, organized, and visually appealing store environment by restocking shelves, arranging displays, and ensuring product availability.
• Participate in inventory counts, noting discrepancies, and reporting to supervisors.
• Receive and check incoming deliveries for accuracy and quality.
• Handle customer complaints professionally, escalating complex issues to management as needed.
• Recommend complementary products to customers to enhance sales.
• Keep updated on new product arrivals, promotions, and pricing.
• Adhere to company policies and procedures, particularly in regard to security and safety practices.

Requirements:

• High school diploma or equivalent.
• At least 1 year of experience in retail sales; previous experience in a hardware store is highly preferred.
• Basic knowledge of hardware tools, equipment, and building materials.
• Excellent interpersonal and customer service skills.
• Strong numerical skills and proficiency in operating point-of-sale systems.
• Ability to lift moderate weight (up to 25 kg) for stocking and merchandising tasks.
• Strong attention to detail and organizational skills.
• Reliability and flexibility in scheduling, including availability to work weekends and holidays.

Competencies:

• Customer service-oriented
• Effective communication skills
• Team player
• Problem-solving and decision-making abilities
• Time management and multitasking

Benefits:

• Competitive salary
• Employee discounts
• Training and development opportunities
• Positive and dynamic working environment