Sales Account Manager - Trinidad

Based in Trinidad, the Account Manager, is responsible for identifying new business opportunities, managing a portfolio of key clients, and delivering tailor-made logistics solutions that meet their global supply chain needs, including Freight Forwarding, Project Management, LCL, FCL, NVOCC,

We are a dynamic and fast-growing international logistics company specializing in freight forwarding, supply chain solutions, and global transport services. To support our continued expansion, we are looking for an experienced and driven Account Manager to join our Sales Team.

Your Mission:
 As an Account Manager, you’ll be responsible for identifying new business opportunities, managing a portfolio of key clients, and delivering tailor-made logistics solutions that meet their global supply chain needs, including Freight Forwarding, Project Management, LCL, FCL, NVOCC,Your role will be pivotal in driving revenue growth and building long-term client relationships.

Key Responsibilities:

• Proactively identify new business opportunities through cold calling, networking, and referrals.
• Present and promote freight forwarding and logistics services to prospective customers.
• Develop tailored transport solutions (air, sea, and ground) to meet client needs.
• Negotiate rates and terms with clients, ensuring competitive and profitable deals.
• Maintain and grow a portfolio of active customers through excellent account management.
• Collaborate with operations and customer service teams to deliver outstanding service.
• Monitor market trends, competitor activities, and customers needs to refine sales strategies.
• Prepare and deliver reports on sales performance and forecast.
• Maintain / Update our CRM on a daily basis.
• Present and sell cargo and shipping services to current and potential clients.
• Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
• Follow up on new leads and referrals resulting from field activity.
• Identify sales prospects and contact these and other accounts as assigned.
• Prepare presentations, proposals and sales contracts.
• Develop and maintain sales materials and current product knowledge.
• Establish and maintain current client and potential client relationships.
• Prepare paperwork to activate and maintain contract services.
• Manage account services through quality checks and other follow-up.
• Identify and resolve client concerns.
• Prepare a variety of status reports, including activity, closings, follow-up, inventory and adherence to goals
• Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to Management.
• Coordinate with other company staff to accomplish the work required to close sales.