SME Field Sales Agent

JOB SUMMARY

The SME Field Sales Agent will be responsible for promoting AMPLIA Communications’ suite of business services daily via door-to-door activities. Additionally, this position focuses on attaining Small Business clients and other business opportunities for the growth of revenue and profitability for the organization.

MAIN RESPONSIBILITIES

• Delight customers daily in keeping with the Customer Service Philosophy.
• Accurately records prospect information and maintains listing. 
• Accurately records/receives customer orders and application forms. 
• Achieves sales objectives while providing the highest level of customer satisfaction. 
• Provides relevant responses to customers concerns, service requests, products and service enquires based on facts related to the Company's products or services. 
• Actively brings brand awareness to businesses through sales walks and events as required to generate new business. 
• Responsible for executing sales strategies to receive new customer business through registration and sign-ups via face-to-face interactions via door-to-door walks and sales events. 
• Create detailed business plans to reach predetermined monthly/ quarterly and annual goals. 
• Build partnerships/relationships with clients and capitalize on opportunities via networking.
• Prepare and deliver appropriate presentations on products and services to singular or largescale audiences including executive stakeholders and decision makers. 
• Create frequent reviews and reports with sales and financial data inclusive of gathering feedback from customers or prospects to share with internal teams. 
• Develop and maintain an up-to-date customer and competitor business intelligence portfolio. 
• Offers support at events and other locations as necessary to increase brand awareness and generate new business. 
• Collaborates with other departments (internally and externally) to meet sales objectives. 
• Assists with the preparation of bids as needed. 
• Performs other job duties and responsibiliities as assigned by Manager or any other delegated authority based on operational needs.

REQUIREMENTS

• Minimum of five (5) CSEC passes including Mathematics and English A. 
• At least two (2) years of experience in a similar role. 
• Sound knowledge of Microsoft Office Suite particularly MS Word. 
• Certification in Marketing, Sales or relevant field will be an asset. 
• Good understanding of Internet/IPTV and Fiber Optic technology will be an asset. 
• Strong performance, team, and target orientation. 
• Excellent communication and interpersonal skills. 
• Ability to work on weekends and public holidays. 
• Ability to stand and walk for long hours to facilitate customer engagement and sales achievement at various off-site locations.
• Valid Trinidad and Tobago Driver’s License and vehicle in good working condition would be an asset.