Retail Banker

The Retail Banker manages client relationships by serving as a primary point of contact, providing guidance, and ensuring satisfaction throughout the loan process.

Core Functions

• Manage client relationships by serving as a primary point of contact, providing guidance, and ensuring satisfaction throughout the loan process.

• Evaluate and process loan applications by interviewing clients, assessing eligibility, preparing proposals, and finalizing contracts.

• Ensure documentation and compliance by validating submissions, tracking outstanding requirements, and adhering to regulatory guidelines.

• Monitor and manage loan delinquency by identifying early arrears, contacting clients, and executing recovery strategies.

• Promote bank products and services through cross-selling, referrals, and offering tailored financial solutions based on client needs.

• Support banking operations by assisting internal teams, managing credit documentation, and staying updated on industry practices.