Restaurant Manager

We’re hiring a trailblazing Restaurant Manager! Lead the team, wow guests, drive sales, and keep operations tight, smooth and profitable. You’ll coach staff, manage inventory personnel, elevate service, and create a dining vibe people love and remember

Located in Kingston & St.Andrew:

The Restaurant Manager will oversees daily dining operations to ensure smooth service, quality food and a positive guest experience.

Primary Goal

To manage people and processes in a way that delivers:
✅ Happy customers
✅ Motivated staff
✅ Efficient operations
✅ Strong financial results

Core Responsibilities

• Front of House (FOH) & Back of House (BOH) oversight

• Staff hiring, training, scheduling, and supervision

• Maintaining service standards and customer satisfaction

• Ensuring food safety, cleanliness, and compliance

• Handling guest complaints and special requests

• Leading team communication (pre-service meetings, morale, discipline)

• Monitoring POS reports, sales, and performance metrics

Key Skills

• Leadership & team management

• Customer service excellence

• Problem-solving under pressure

• Budgeting and understanding restaurant financials (food cost, labour, etc.)

• Communication and conflict resolution

• Attention to detail and operational discipline