Restaurant/Beach Club Manager

We're looking for an energetic, highly experienced and guest-focused Restaurant/Beach Club Manager to lead our vibrant beachfront operation. If you're ready to manage a dynamic team and deliver unforgettable guest experiences, we want to hear from you!

Job Opportunity: Restaurant/Beach Club Manager 

Name of Establishment: WBV Management Ltd., aka White Bay Villas or Alice’s Restaurant

Location:  White Bay, Jost Van Dyke, British Virgin Islands
Job Type: Supervisory - Full-Time

Department: Food & Beverage/Hospitality
Reports To: Managing Director

Role Purpose

To oversee the overall operations of the restaurant and beach club, ensuring high standards of guest service, food and beverage quality, staff performance, and facility cleanliness. The manager manages costs, drives profitability, enhances guest experiences and upholds and enhances brand standards in a dynamic beachside environment. The manager takes charge in collaborating with the owner and other managers.

Key Responsibilities

Operational Management

• Oversee daily restaurant and beach club operations.
• Maintain seamless service across dining, bar, beach and lounge areas.
• Coordinate with kitchen and bar to ensure timely and quality food service.
• Ensure excellence in food, service and ambiance.
• Monitor inventory, supplies and ordering procedures.
• Observe health, safety and hygiene standards.

Staff Management

• Recruit, train, schedule and supervise staff, including servers, bartenders, beach attendants and support staff.
• Conduct regular team meetings and performance evaluations.
• Foster a motivated, positive and professional team culture.

Customer Service & Guest Experience

• Ensure excellent service and resolve guest complaints effectively and promptly.
• Implement guest feedback systems and use insights for continuous improvement.
• Enhance ambiance and experience through music, promotional events, themed nights and decor.
• Enrich guest experience through attentive service and creative event coordination.

Sales & Financial Performance

• Monitor and control budgets, sales, costs, including labor and other key metrics to ensure profitability.
• Develop and implement strategies to increase foot traffic and revenue.
• Create promotional offers, themed nights and events to drive business.

Marketing & Event Coordination

• Work with marketing team to promote the venue via social media and other platforms to increase brand visibility.
• Plan and oversee beach parties, weddings, private events and special functions.
• Build and maintain relationships with local businesses in all BVI (i.e. Government, corporation, boating industry, vendors, fisherman and tourism partners).

Key Skills & Competencies

• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Exceptional organizational and time-management skills
• Customer-focused with a passion for hospitality
• Financial acumen and ability to analyze business metrics
• Proficient in restaurant management software and POS systems
• Understands restaurant equipment and basic maintenance.
• Adaptable and able to work in a fast-paced, outdoor/beach environment

Qualifications & Experience

• Bachelor’s degree or diploma in Hospitality Management or related field (preferred)
• Minimum 10 years’ experience in a supervisory or management role in F&B or hospitality in the West Indies/Caribbean.
• Experience in beach club or resort settings is a strong advantage
• First Aid and Food Safety certifications (preferred)
• US VISA (preferred)

Working Conditions

• Must be available to work evenings, weekends and public holidays
• Must reside on Jost Van Dyke (accommodation provided)
• Role involves standing, walking and working outdoors for extended periods
• Ability to lift up to 25 lbs and handle beachside equipment when needed
• Driver’s license (cars and small pick-up trucks)
• Must possess the ability to swim and be comfortable on small boats

What You Bring

• 10 years of management experience in F&B or beach resort settings
• Strong leadership and communication skills
• Knowledge of restaurant software and POS systems
• Ability to thrive in a fast-paced, outdoor/beach environment
• A guest-first mindset with a keen eye for detail
• Food Safety and First Aid certifications

Why Join Us?

• Work in a beautiful beachfront setting
• Be part of a passionate, supportive team
• Opportunities for growth and creative input
• Competitive compensation and performance bonuses

How to Apply:

1. Submit your resume and a brief cover letter.
2. Closure date for all applications is July 31, 2025
3. Proposed job start date by 1^st October.