Restaurant Auditor

Join our team as a Restaurant Auditor! Travel to branches, ensure food safety and operational standards, and help drive continuous improvement. Must have strong attention to detail and a valid Food Handler’s Permit.

CORE FUNCTION

The Restaurant Auditor conducts monthly audits to assess compliance with food safety laws, regulations, and the company’s operational standards. The role ensures continuous improvement across branches through timely reporting, follow-ups, and collaboration.

REPORTING AND ORGANIZATIONAL RELATIONSHIPS

Reports to: Retail Operations Manager
Liaise internally: All relevant departments
Liaise externally: Franchise Branches

RESPONSIBILITIES AND DUTIES

• Travel to assigned company locations to conduct audits.
• Observe food preparation, handling, storage, and transportation procedures to identify inefficiencies, fraud, and non-compliance with applicable laws, regulations, and internal policies.
• Identify and communicate issues to branch managers, providing practical, risk-informed recommendations for improvement.
• Review food safety records and documentation to verify completeness, consistency, and compliance.
• Prepare and submit detailed audit reports to management, including findings and recommended actions to enhance branch operations.
• Conduct follow-up audit visits to verify corrective actions were taken for previously identified non-compliances.
• Attend weekly operational meetings with Retail Operations Managers.
• Perform any other related duties as assigned.

EDUCATIONAL REQUIREMENTS/PERMITS

• Bachelor’s degree or diploma in Food Science, Hospitality, Environmental Health, or a related field is preferred.
• At least two (2) years of relevant experience in auditing, food safety, compliance, or hospitality operations.
• A valid and current Food Handler’s Permit is required.

REQUIRED SKILLS/PHYSICAL REQUIREMENT(S)

• Strong organizational and follow-up skills, with the ability to manage competing priorities and meet deadlines.
• Ability to manage multiple processes while maintaining data accuracy and timely execution.
• Excellent written and oral communication skills, including effective report writing and presentation abilities.
• High attention to detail and accuracy in documentation.
• Proficiency in Microsoft Word, Excel, and other relevant computer applications.