Research Assistant (Contract)

While we appreciate all applicants, only applications received via Sagicor's career portal https://career4.successfactors.com/career?company=sagicorfinP2 will be considered.

"Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"

Sagicor Bank Jamaica Limited is seeking a suitable candidate to join our Centralized Business Support team in the capacity of:

Research Assistant (Contract)

Perform research and investigations to satisfy both the client and business needs within the established service level agreements (SLAs).

Location: Kingston

As a Research Assistant, you will:

• Respond to clients’ queries in a timely and efficient manner.
• Perform the duties to resolve the assigned queries and research requests.
• Obtain the documentation from the relevant departments to complete the investigations.
• Utilize the relevant legacy systems and retrieve vouchers and other required documents from storage.
• Assist with the filing, maintenance and destruction of documents in storage as per the bank’s policies as well as regulations.
• Process utility reconciliation and payments to facilitate the required transfers.
• Assist with the validation of cheques.
• Perform duties to assist with the items for return and processing within the stipulated timeframe.
• Assist with the preparation of statements.
• Assist with filing of the work from the Validation unit.
• Perform other job-related duties assigned from time to time.

What do you need?

• Minimum of six (6) CSEC or GCE subjects including English Language and a quantitative subject or a Diploma in Business Management or a related discipline.
• At least two (2) years’ working experience in the banking operations department of a commercial banking entity.
• Sound knowledge of computer software packages including spreadsheet and word processing applications.
• Knowledge of Securities processing would be an asset.
• Knowledge of Proceeds of Crime Act (POCA).
• Knowledge of the Bank’s policies and procedures.
• Knowledge of the Jamaica Clearing Bankers Association Clearinghouse rules.
• High degree of accuracy and detail oriented.
• High degree of confidentiality.
• Ability to work under pressure, independently and in teams.
• Effective interpersonal/ communication skills. 
• Strong team orientation.
• Proficient in RTGS, ACH, T24 and SWIFT applications.

If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than August 29, 2025.

While we appreciate all applications, only shortlisted candidates will be contacted.