Remittance Clerk

The Remittance Clerk supports the Remittance Department to manage and maintain a robust and well trained Agent Network of value added services and client relationships.

Job Duties:

• Recruit /Develop and Manage a robust network of Value Added Services for LASCO Financial Services Locally
• Set-up and train approved sub-agents and their representatives on the proper use of the relevant online portals and/or POS machines for value added services
• Assist with maintenance of sub-agents’ files.
• Ensure that agent network is fully equipped with stationery/forms/rolls for daily operations while maintaining an inventory record of stationery for the agent network.
• Assist with the processing of MoneyGram Online transfer for LFSL Sub-Agents island wide
• Prepare and submit weekly and monthly sales reports to the remittance Manager.
• Prepare and distribute commission statements monthly
• Assist with communication to the network via various channels.
• Assist/Ensure that all sub-agent locations maintain a high level of customer service standards and LFSL standards and that they are  fully displayed.
• Respond to customer inquiries within a timely manner daily while maintaining effective relationship with others with whom interaction is required in the performance of the position.
• Any other job related duties assigned.

Requirements:

• Must be efficient, highly organized and able to manage/ work in a fast pace environment
• Must be able to multitask and prioritize duties in a manner consistent with the organizational goals and objectives.
• Must be proficient with the AML/CFT requirement and other regulatory procedures and industry competitiveness.
• Must be flexible
• Must be highly confidential and must be able to exercise strong organizational skills.
• Must be able to adapt quickly to market conditions 
• Basic Troubleshooting Skills 

Qualifications:

• Minimum five (5) C.X.C. subjects  - Degree in Business Administration would be an asset
• At Least a level 1 certificate in data operations and/or computer servicing and support.