Registry Officer

The job holder is responsible to enroll students, assist with the coordination and application of direct admission functions of the university within broad policy guidelines to achieve defined University goals.

The University of the Commonwealth Caribbean (UCC), invites applications from suitably qualified and experienced persons to fill the following positions:

REGISTRY OFFICER

Job Summary

Under the direction of the University Registrar/Admissions Supervisor, the Admissions Officer will be responsible for coordinating and providing administrative support functions for the Admission’s unit of the Registry. This position is also required to provide assistance in the Records Unit as required.

Responsibilities (includes but not limited to the following)       

Assist with the processing and coordination of student information which involves:

• Logging and recording of incoming applications
• Ensuring that application forms are properly completed.
• Ensuring that accompanying documents are attached.

1. Process applications and prepare acceptance letters and submit for approval as per policy guidelines.
2. Process transcript reviews, exemptions, advanced standing, transfers, deferrals and other documents and submit for approval as per policy guidelines.
3. Update Student Management Information System with all pertinent student data according to standard procedures.
4. Package letters and documents and process for distribution.
5. Collate the necessary data required for the generation of standard and ad hoc reports as required.
6. Assist the Registrar and the Assistant Registrar with the coordination of all admissions related activities.
7. Assist in training required staff in Admissions related functions and processes.
8. Perform customer service related activities (within the scope of the position authority, escalating matters as may be required) regarding application processing, entry requirements, collection of packages and  any other general responses to registry related queries via the following medium:

• Direct Contact- Customer service window
• Email
• Telephone

1. May be assigned responsibility for special projects and or processing groups as required.
2. Assist with the preparation and distribution of Official Document Requests (ODRs) as required.
3. Any other duty consistent with the general level, nature and function of the job.

COMPETENCIES, SKILLS AND ABILITIES

• Be able to communicate effectively at all levels across the institution both orally and in writing.
• Be able to communicate with internal and external customers with tact and diplomacy.
• Must possess good organizational skills, the ability to prioritize, multi-task and meet deadlines.
• Must have an appreciation of the UCC philosophy and mission
• Have a high level of initiative, accountability and integrity
• The ability to work well within a team

EXPERIENCE AND EDUCATIONAL QUALIFICATION

• At least two (2) years working experience in a similar or related capacity
• Knowledge of administrative functions and data entry.
• Bachelor’s Degree. 

                Only Shortlisted Applicants will be contacted