Developing and implementing innovative and compliant delinquency controls and strategies that align with the business objectives and risk appetite to achieve positive customer outcomes and mitigate risk of loss.
*Implement proactive measures to mitigate and/or minimise the risk of facilities migrating from performing to non-performing loans.
Experience with the following suystems - Signature UI and VQue/Web Collect, MIRTs, Nautilus systems)
Negotiation and conflict resolution skills.
Analytical skills with experience in data-driven decision making