Records Officer

Records Officer will identify, tag, scan documents, and store specific pieces of content in the manner prescribed by the Manager.

Applications are invited from suitably qualified persons to fill the position of:

RECORDS OFFICER

 JOB SUMMARY

Reporting to the Manager, Documentation, Information & Access Services, the Records Officer will review documents and other records of the organization, in line with the Records and Information (RIM) Policy. The Records Officer will identify, tag, scan documents, and store specific pieces of content in the manner prescribed by the Manager.

 KEY RESPONSIBILITIES

 Administrative Responsibilities

•  Ensures proper maintenance and security of records accessed;
• Provides accurate and timely progress reports monthly/quarterly
• Ensures priority documents are dispatched to the respective internal and external stakeholders;
• Checks documents for compliance with requisition;
• Ensures files are appropriately arranged in the filing room or cabinets;
• Monitors the quantity of file jackets so that they are always in stock;
• Composes new files for new matters received by the entity;
• Receives, sorts and records documents;

 Technical Professional Responsibilities

• Files and assigns records correctly by classification;
• Completes records survey in accordance with the JTB’s Records and Information Policy;
• Maintains the physical organization and structure of the filing system and records room;
•  Organizes, scans, tags/indexes, and classifies active and inactive paper or electronic documents and data for operational and administrative files;
•  Maintains a log of activities concerning the movement of operational and administrative files;
• Conducts audits and inventories to prevent discrepancies in the entity’s filing system;
• Checks continuously that location inventory records are correct and current;
• Identifies records to be transferred from active to inactive status and/or destroyed according to the relevant Acts and Regulations control schedules;
• Updates physical and computer database for the Records Management Programme and ensures physical files accurately reflect computer records;
• Ensures that documents are placed in files and received by the appropriate personnel;
• Tracks the movement of files;
• Retrieves files for distribution and records in the relevant format;
• Performs any other related duties as assigned by the Manager, Documentation, Information & Access Services.

 REQUIRED EDUCATION AND EXPERIENCE

•  Diploma or an Associate Degree in Business Administration, General Management, Human Resources Management, or equivalent
• Certificate/ Diploma in Records Management from a recognized Institution
• At least three (3) years’ direct relevant office support/records management experience in a corporate or public service organization
• Experience in data entry or secretarial duties would be an asset

 KNOWLEDGE, ABILITIES, AND SKILLS

•  High level of confidentiality, professionalism, and integrity in the performance of duties
• Strong problem-solving skills
• Strong organizational skills and attention to detail
• Good communication (both written and verbal) skills
• Excellent customer service skills and interpersonal skills
• Ability to work independently and efficiently
• Good teamwork and co-operation
• Ability to maintain accurate records
• Proficiency in Microsoft Office

• Knowledge of principles and practices of information storage and retrieval using manual as well as computerized systems

• Ability to consistently perform routine tasks

• Good time management skills

APPLICATION

Applications with resumes should be submitted no later than

Monday, August 25, 2025 to:

Senior Manager, Human Resource Development

 Jamaica Tourist Board

64 Knutsford Boulevard, Kingston 5

Re: “Records Officer”

We thank all applicants for their interest, however, only those short-listed will be contacted.