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Receptionist /Sales Support
PeartreeXpress
- Kingston and St. Andrew
- Not disclosed
- Permanent full-time
- Updated 25/08/2025
- HRD
To provide an efficient and pleasant experience for all customers. Play an integral part within the sales process by way of managing & guiding the initial customer expectations through a closed loop process .
TITLE: RECEPTIONIST /Sales support
PURPOSE OF THE POSITION
- To provide an efficient and pleasant experience for all customers. Play an integral part within the sales process by way of managing & guiding the initial customer expectations through a closed loop process .
SCOPE
- Be first and last to engage customers.
- Manage/ screen all incoming calls/emails and walk in customers.
- Assist in executing the Sales Strategy.
- Assist the Administration team.
Responsibilities
- Know the company’s products and services.
- Manage Front Desk/Receptionist operations.
- Proficiency MIS software
- Maintain Customer Experience closed loop Process Flow
- Work in tandem with Key Account Executive to attain monthly sales quota
- Maintain Customer Engagement and affinity through customer job status updates throughout the print process.
Attitude, SKILLS, AND ABIlities
Skills
The incumbent must demonstrate the following skills:
- Problem solving and decision-making skills.
- Effective verbal and listening communications skills.
- Attention to detail.
- Ability to work under pressure.
- Effective organizational skills
- Proficient in Microsoft Office, including Excel, Word, and Power Point.
- Stress and time management skills.
Personal Attributes
The incumbent must also demonstrate the following personal attributes:
- Respect
- Agility
- Honesty & Punctuality
- Strong work ethic
- Empathy & Positive Attitude
QUALIFICATIONs
- 2-3 years’ experience in similar position
- 1st Degree (while not required it would be an asset)
- Good command and diction of the English Language
Ref: Receptionist /Sales Support
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