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Nestled on the beautiful south coast of Barbados, Barbados Beach Club is an all-inclusive resort known for its warm hospitality, relaxed Caribbean atmosphere, and exceptional guest service. We take pride in creating memorable experiences for every guest, from check-in to check-out.
Position Summary:
We are seeking a friendly, professional, and customer-focused Receptionist to join our front office team. The ideal candidate will be the first point of contact for guests, providing exceptional service while ensuring smooth day-to-day operations at the front desk.
Key Responsibilities:
Greet and welcome guests with a warm and professional attitude
Manage guest check-in and check-out processes efficiently
Respond to guest inquiries in person, by phone, and via email
Coordinate room assignments and handle booking confirmations
Process payments, maintain accurate records, and balance daily reports
Liaise with housekeeping and other departments to ensure guest satisfaction
Assist with guest requests, special arrangements, and resort information
Uphold the resort’s service standards and maintain a polished, professional image
Requirements:
Experience in a front desk or customer service role, preferably within the hospitality industry
Strong communication and interpersonal skills
Proficient in MS Office and hotel reservation systems
Excellent problem-solving skills and attention to detail
Ability to work flexible hours, including weekends and holidays
A positive attitude and commitment to delivering outstanding guest service
Why Join Us:
Be part of a vibrant, guest-centered resort team
Competitive compensation and benefits package
Opportunities for career growth within the hospitality industry
Work in one of Barbados’ most scenic and welcoming resort environments
If you have a passion for hospitality and enjoy helping guests feel at home, we would love to hear from you!
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