Receptionist

We are seeking a customer-focused and detail-oriented Receptionist who will serve as the first point of contact for guests and clients. This individual should be proficient in Microsoft Excel and have a strong aptitude for numbers, as well as excellent communication skills.

Key Responsibilities:

• Manage and coordinate all reservations via phone, email, in-person visits, and online platforms.
• Generate and send quotations and invoices using Excel.
• Respond to customer inquiries through our website chat, email, and social media accounts in a timely and professional manner.
• Maintain accurate records of bookings, client interactions, and relevant documentation.
• Provide general front-desk support and contribute to creating a welcoming and professional guest experience.

Key Skills/Attributes:

• Proficiency in Microsoft Excel (including basic formulas and formatting).
• Customer service experience with a courteous and professional demeanour.
• Tech-savvy with the ability to manage web-based platforms and social media responses
  Hours: Monday to Friday 9:30am to 5:30pm