Receptionist/Greeter- Automotive Sales Department

The incumbent is responsible for greeting customers and directing them to the appropriate staff. Assist with resolving customer complaints and performing the general administrative duties of the department.

The following opportunity exists within the Stewart’s Automotive Group, for a customer centric, engaging and results-oriented individual, to fill the position of:

                                       Receptionist/Greeter-Automotive Sales Department

This individual will report to the Brand Sales Manager and his/her duties and responsibilities will include the following:

• Greeting visitors and clients at the front desk and show room and directing them to the appropriate staff.
• Engaging in product knowledge and pre-sales conversations with prospective and existing customers.
• Preparing and keeping logs of all customers and ensuring that there is follow up from relevant personnel in order close sales.
• Receiving, logging and dispatching incoming and outgoing mail for the respective personnel.
• Keeping and managing keys for vehicles in the showroom.
• Performing administrative duties to assist the Sales Department, where necessary.
• Creating a database for customers and ensuring that a sales follow up call is made to all customers and logged on the “Customer Follow up Log Sheet"
• Ensuring that the Questionnaire Process for follow ups is strictly adhered to
• Keeping all House Sale files up-to-date (past & current)
• Preparing all the paperwork necessary for clearance and handover of vehicles
• Checking off vehicle(s) as needed 
• Assisting with the final handover of vehicles 
• Assisting with external promotions, etc. as necessary

     Qualifications, experience and competencies required:

• A minimum of five CSEC subjects with Math and English included
• At least three years’ work experience in a similar capacity
• Excellent communication skills, both written and oral
• Excellent organizational and problem-solving skills
• Excellent interpersonal skills, with a strong ability to engage customers
• Must have excellent proficiency in Microsoft Office applications (i.e. Excel, Word)
• Must be able to successfully work in a high-pressure environment and be able to multi-task
• Must be the holder of a valid General Driver’s License with a clean driving record

Stewart’s Automotive Group thanks all applicants, however, only shortlisted candidates will be contacted.