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KPMG Jamaica (JESS)

RM Process Support Officer (Temp)

KPMG Jamaica (JESS)

  • Kingston and St. Andrew
  • Not disclosed
  • Temporary full-time
  • Updated 27/08/2024
  • HR

Primarily responsible for ensuring transition support is achieved in successfully creating process documentation/workflows, knowledge articles and self-service guidance for US Business Leaders.

***Only applications submitted via the link for the respective roles will be considered.***

 

 

JOB SUMMARY:
Primarily responsible for ensuring transition support is achieved in successfully creating process documentation/workflows, knowledge articles and self-service guidance for US Business Leaders. Collect and document of business requirements for project and process improvement/automation efforts.

JOB RESPONSIBILITIES
Service Delivery
• Work with Risk Management Personal Independence leaders, initiative drivers, and SMEs to document business requirements, workflows, and process documentation.
• Recommend processes and changes to improve the overall Risk Management workflow; to include continuous improvement efforts.
• Use project management principles to ensure the timeliness of deliverables are accurately managed, defined, tracked, and completed.

EDUCATION/EXPERIENCE

• Bachelor’s degree from an accredited college or university
• Lean Six Sigma/ Kaizen certification is desired.
• Experience working on process improvement, quality initiatives and/or Compliance operations.
• Experience in using process modeling tools e.g., Visio.
• Experience documenting, managing process and workflows, conducting root cause analysis and recommending process improvements; experience in using design principles is desired
• Excellent communication both written and verbal


SPECIAL CONDITIONS
• Expected to work in a fast-paced team environment.
• Will be working primarily in a paperless environment and expected to be using information systems for the entire workday to access data or perform activities.
• May be required to work extended hours periodically or on public holidays.



Is this job for you?

 

If YES, please view the Job Description and APPLY on our job webpage immediately below:

(APPLY HERE) 

 

Learn more about JESS here: K-JESS Homepage    

 

© 2024 KPMG, a Jamaican partnership and a member firm of the KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee.  All rights reserved

Ref: Personal Independence Inquiries– Officer CCC

KPMG Jamaica (JESS)

KPMG Jamaica (JESS)

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