RESTAURANT ASSISTANT MANAGER

We are looking for a dynamic individual with a great personality and a passion for food and people.

Job Summary

The Assistant Manager is responsible for guiding, supporting, and developing all staff under their supervision and effectively managing daily operations to ensure that food safety, cash management, product preparation, cleanliness and inventory control standards are maintained.  All activities must conform to the established guidelines and standards and must be in accordance with health and safety standards.

Principal Duties and Responsibilities

• Manage cash functions by ensuring that all cash management procedures are adhered to according to established guidelines.

• Develop a monthly sales plan to achieve sales target and assist in expanding delivery service

• Assist with the adjustments to recipes and operational procedures and ensure they are enforced.

• Maintain service standards according to established guidelines.

• Perform inventory checks in accordance with established guidelines daily, weekly and monthly.

• Plan, organize, direct, and effectively manage the job activities of staff in line with established policies and procedures.

• Adjust schedules to support operations when needed.

• Ensure that all daily CSTM and Management Checklist are completed to assist in the smooth operations of the restaurant.

• Lead team briefings to promote a harmonious work environment and teamwork.

• Plan and coordinate routine training including eight weeks developmental plan for the Customer Service Team Member (CSTM).

• Assist with the development of staff rosters and ensure that the information is communicated timely to staff.

• Provides support to the Branch Manager to ensure the effective management of the restaurant operations. Put forward ideas and solutions to improve the sales and staff performance of assigned restaurant.

• Review daily and weekly sales with the Branch Manager to develop solutions to increase sales.

• Performs all tasks in the restaurant by being familiar with all recipes for preparation of all meat item and sides, working on the line, grill and housekeeping duties.

• Ability to perform all duties relating to the position of Supervisor and Customer Service Team Member.

• Perform all administrative functions in the performance management process.

• Perform all relevant administrative duties by ensuring that all documents are accurately completed. Example disciplinary, supplementary, accident and incident forms.

• Effectively handle disciplinary matters in accordance with company policy. Inform the Branch Manager of such occurrences.

• Assist the Branch Manager to communicate new Human Resource and Operational policies to keep staff informed.

• Enforce and advise staff of the company’s health and safety policies and procedures.

• Enforce all standard operating policies and procedures.

• Perform any other assigned duties related to the effective management of the branch.

• Minimum of five (5) years in a similar position working in the restaurant industry.
• Associate Degree in the Culinary Arts or Hospitality Management or equivalent.
• Proficient with Microsoft Office Suite (Word, Excel, Power Point, Outlook).
• Certificate in Supervisory management.
• Health and Safety certificate would be an asset.