Quality Control Technician

Continental Baking Company Limited is seeking to recruit Quality Control Technicians, who will be responsible for monitoring and enforcing its compliance and quality control programme and protocols, ensuring that all food safety standards are met.

Core Functions

Process Audits and Inspections

• Conduct and document internal audits of processes and procedures to ensure adherence to safety, quality standards, and SOP protocols; record audit findings thoroughly, capturing conformances and non-conformances identified during inspections, as well as any corresponding corrective actions.
• Perform regular and thorough inspections of plant operations to ensure adherence to GMP standards.
• Identify deviations or potential risks in production processes, cleanliness, documentation and employee compliance.
• Ensure all relevant areas of the plant, including equipment, personnel and procedures, meet regulatory and established company standards.

Documentation maintenance, review & traceability

• Responsible for maintaining and managing the quality documentation system to ensure compliance with industry standards and regulatory requirements.
• Review, maintain and ensure the traceability of quality documents related to manufacturing processes, product specifications, audits and corrective actions.
• Collaborate with other departments to ensure SOP’s and other quality documents reflect current practices and standards.

Customer Complaints

• Investigate all customer complaints in a timely manner, identifying root causes and recommend appropriate solutions, so as to maintain customer satisfaction

Training and Continuous Improvement

• Implement and assist in training production staff on quality control procedures, product specifications, and GMP guidelines.
• Provide feedback and suggestions to improve quality control processes and systems.
• Assist in the development of new product quality standards and procedures.

Production Sampling and Testing:

• Perform physical, chemical and microbiological tests on product samples to verify quality, safety and compliance with established specifications.
• Assist with testing and inspection of raw materials, packaging materials, and products to ensure the safety and quality of finished products.

Minimum Requirement:  Education, Knowledge, Skills and Abilities

• Bachelor’s Degree in Food Science, Microbiology, Public Health, Production and Operations Management, Food Processing or its equivalent.
• Minimum of three (3) years’ experience in a similar position within a food manufacturing company/facility.
• Expert knowledge of food safety regulations, standards and protocols such as GMP, HACCP, FSSC and FDA.
• Excellent analytical, interpersonal, communication and time management skills.
• Knowledge of computer applications and systems.
• Experience in a bakery would be an asset.
• Valid Food Handlers’ Permit.
• Highly professional, ethical and of integrity.
• Required to work on shifts, weekends and public holidays, to meet operational demands.

We thank you for your interest, however, only short-listed candidates will receive a response.