Provider Services Assistant (Contract)

While we appreciate all applicants, only applications received via Sagicor's career portal https://career4.successfactors.com/career?company=sagicorfinP2 will be considered.

"Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"

 Sagicor Life Jamaica Limited is seeking a suitable candidate to join our Insurance Operation Services - Client Engagement and Communication team in the capacity of:

Provider Services Assistant (Contract)

Research Provider claims resubmissions.

Investigate and prepare EOB Statements for providers as requested.

Respond to providers’ telephone queries and assist with other assigned duties in the Unit.

Location: Kingston

As a Provider Services Assistant, you will:

• Investigate and prepare EOB Statements for Providers as requested within the stipulated timeframe.
• Research Provider claims resubmission as required and respond to the provider within stipulated timeframe and consult with the supervisor as needed.
• Receive and respond to provider telephone queries and acknowledge same day and follow-up with response within stipulated timeframe.
• Communicate with internal departments to have issues resolved within stipulated timeframe.
• Perform other job-related duties assigned from time to time.

What do you need?

• A minimum of six (6) subjects at the CXC (General Proficiency) or GCE (Ordinary) level, including English Language and Mathematics.
• Excellent communication skills, both oral and written.
• Good time management and human relations skills.
• Sound knowledge of computer software packages including word processing and spreadsheet applications.

If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than August 22, 2025.

While we appreciate all applications, only shortlisted candidates will be contacted.