Premium Suspense Assistant (Contract)

While we appreciate all applicants, only applications received via Sagicor's career portal https://career4.successfactors.com/career?company=sagicorfinP2 will be considered.

“Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"

Sagicor Life Jamaica Limited is seeking a suitable candidate to join our Insurance Operation Services - Revenue Operations and Payments team in the capacity of:

Premium Suspense Assistant (Contract)

Process transfer and refund of payment from Premium Suspense Account in an accurate and timely manner to ensure client satisfaction and the achievement of the Department’s goals and objectives.

Location: Kingston

As a Premium Suspense Assistant, you will: 

• Monitor aging policy suspense reports and clear policy suspense balances according to procedural guidelines.
• Check computer records for client information.
• Contact clients to verify payments received.
• Apply money to policy number identified or refund as appropriate.
• Prepare letters for client/deducting authorities advising them to discontinue payment to Sagicor and letter with cheques are sent to the client/Company.
• Contact Advisor to assist with the location of client or allocation of payment.
• Assist with client (internal and external) requests to move money between policies and action disbursements where necessary.
• Prepare Journal Voucher, cheque requisition or action form as appropriate.
• Prepare monthly report on transactions processed.
• Perform any other job-related duties that may be assigned.

What do you need?

• Six (6) GCE O’ Level or CSEC subjects including English Language and Mathematics.
• LOMA (Parts 1 and 2) or other industry related designation.
• Two (2) years’ working experience including one (1) year in an operations division of a life insurance company.
• Ability to communicate effectively both orally and in writing.
• Working knowledge of insurance policies and processes.
• Working knowledge of basic accounting principles.
• Sound knowledge of computer software packages including word processing and spreadsheet applications.

If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than July 25, 2025.

While we appreciate all applications, only shortlisted candidates will be contacted.