Pharmacy Technician
Not Disclosed
- St. Augustine/Valsayn
- Not disclosed
- Permanent full-time
- Updated 23/05/2025
- Human Resource
Seeking a experienced Pharmacy technician who will aid our pharmacist’s , and facilitate in operational responsibility for the dispensary and retail floor during your shift. You model professional excellence by “leading from the front,” ensuring every customer experiences is at our very best.
Pharmacy Technician – Shift Lead
Location: St. Augustine Area
Position Summary
You will aid our pharmacist’s primary relief, and help in taking on operational responsibility for the dispensary and retail floor during your shift. You will model professional excellence by “leading from the front,” ensuring every customer experiences is at our very best and regulatory duties at our most prescise.
Key Responsibilities
Area | What You’ll Do |
Dispensary Operations | • Process prescriptions accurately and efficiently using our computerized system. • Check drug interactions, dosage calculations, and inventory levels; escalate clinical concerns to the supervising pharmacist as needed .• Maintain meticulous records in accordance with Pharmacy Board regulations |
Shift Leadership | • Own the store during shifts, directing 1-3 retail team members. • Set clear expectations, delegate tasks, and hold colleagues accountable for high-standard work without passive-aggression. • Coach in-the-moment, give constructive feedback, and celebrate wins. |
Customer Experience | • Work backwards from the customer’s needs—listen, advise, and solve problems with empathy. • Deliver a “wow” experience that feels personal, warm, and efficient. • Resolve issues promptly while protecting company’s “no-toxic-behavior” culture. |
Continuous Improvement | • Spot process gaps, suggest solutions, and help implement improvements. • Ensure shelves are faced, stock rotated (FEFO), and expiry logs updated. • Contribute ideas to grow basket size and service quality. |
Compliance & Safety | • Follow all legal, ethical, and company standards for controlled substances, privacy, and workplace safety. • Uphold strict “no-asshole rule” by modeling respect and professionalism. |
Required Qualifications
- Experience as Pharmacy Technician
- Minimum 2 years’ experience in a community or hospital pharmacy.
- Proven shift-lead or supervisory exposure.
- Computer-savvy—comfortable with pharmacy management software, POS, and Microsoft 365/Google Workspace.
- Methodical, precise, and able to follow processes flawlessly.
- Excellent verbal and written communication in English.
- Strong interpersonal skills; customers should feel like friends, not transactions.
- Availability for rotating shifts, alternate weekends
Desired Assets
- Valid driver’s licence and access to a reliable car
- Familiarity with OTC, supplements, and convenience retail categories.
- Continuous-improvement mindset
Cultural Fit
- Lead by Doing: You roll up your sleeves
- Accountability, Not Blame: You address performance gaps directly, respectfully, and promptly.
- Zero Toxicity: You solve problems without creating new ones—relationships matter.
- Customer-First Lens: Every decision begins with “How does this improve the customer’s experience?”
- Growth Mindset: You seek feedback, learn fast, and enjoy making systems better.
